Ive earned my rewards and would like to receive them

I used to get my xbox live rewards deposited every time I made a request or every time I reached the max points. For approximately 6 months, I have not received any and cannot request them. My rewards account keeps saying I have to update my information
in order to get a deposit. I have updated the account many times and I have been billed for many different services from the same account, etc. I would like my rewards deposited immediately. I have been a loyal customer for a long time and use a lot of xbox
products including ones I will be registering for Christmas this year. Please give me my points. I have called everywhere and I cannot get any help at all. I cannot continue to buy microsoft if the rewards are going to be withheld.

:)

 

I havent recieved my rewards.

Ive had xbox love rewards for a long time now. I am supposed to have 630 points ive earned added to my account.. I havent recieved one point from any of the rewards.

 

MyVIP Gems Issue. Looking for help. Please assist.

Hello, I had received 500 MyVIP Gems reward from my points in January 2018 and did not get any notification that they expired and never received any emails of this reward being earned or would expire and lost these 500 MyVIP Gems that I never got to use
but rightfully earned. I am requesting to receive these back to my account in order to get a reward. Can someone please kindly assist?

 

For support to check into it, you'll need to post in the Xbox Rewards Questions forum.