I’ve been trying to get into minecraft but it won’t load past failed to sync user data and...

Hi there,

have you tried to uninstall and reinstall the game?

Hi Rene,

I’ve been troubleshooting this issue the past couple days and I’ve seemed to be able to get into the game and at least view the saves.

What I’ve been doing is clearing the local save data on the game, then when opening the game and it syncing the cloud save, you cancel sync around 50-75%. This way it does not load whatever corrupted save you have.

However, I’m still working on being able to load a new save onto the game without the cloud automatically also loading the corrupted save. If you need any help or find useful information for me as well, please share!

Yea i just tried that it did the same thing

In my house I have two xbox so I loaded up minecraft on the second one (not mine) and minecraft loaded perfectly normally. After closing down minecraft properly (returning to the main menu and the quitting) I attempted to load up minecraft yet continued
to have the same problem. Thank you for your help so far.

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with syncing your save data.

Did you happen to launch this game on a different console the last time you were able to sync your save data successfully? Its possible that you may not have closed the game correctly, thus prevent your save data to sync so that you can use it on another
console.

If this is the case, you would have to go back to that console and you have to close the game there and then you should be able to let you use your save data elsewhere [you could launch the game once more on that other console and let the save data sync
if it needs to, then close just as a precaution].

Perhaps you could attempt to connect to an alternate network on your console to see if this allows you to sync your save data, such as a mobile hotspot.

There is an article that covers
Xbox One game saves to the cloud error messages that may be of some use to you.

Give this a try and let us know if this works for you.