I've been hacked

Discus and support I've been hacked in XBoX Accessibility to solve the problem; I recently spent $200 on a rare Minecraft cape for this account, and my Minecraft license and all progress are tied to it. I also confirmed with Mojang... Discussion in 'XBoX Accessibility' started by Matthew ohop, Apr 13, 2025 at 8:12 AM.

  1. Matthew ohop
    Matthew ohop Guest

    I've been hacked


    I recently spent $200 on a rare Minecraft cape for this account, and my Minecraft license and all progress are tied to it. I also confirmed with Mojang that you (Microsoft) are the ones responsible for managing account ownership and license transfers.

    So.....

    • If I’m forced to make a new Microsoft account, will my Minecraft license and cape transfer over to that new account?
    • If you can’t transfer it, then I must insist we focus on fully restoring the original account instead of replacing it. Losing access to a license and purchases worth hundreds of dollars is not acceptable.

    :)
     
    Matthew ohop, Apr 13, 2025 at 8:12 AM
    #1
  2. Ohio boii PTG Win User

    I've been hacked

    Like they want me to except these suspensions but I am not accepting them because it was proven that they did not come from me I talk to Xbox live support today and they determined they ran my IP address and they found that they came from somewhere totally
    different but im still banned
  3. M3tal Daz3 Win User

    I've been hacked

    To check your suspension go to xbox enforcement page. If you think you were hacked you should report this at xbox support.
  4. Daniel Gill_354 Win User

    i've been hacked

    Hi Jasontoe! I hope you are well, delighted to be able to offer you my help!

    I'm sorry that your account has been hacked, the only way to recover your account is by contacting support directly or filling out the account recovery form.

    Although the recovery form is not very effective, I will still leave you the link below:

    https://account.live.com/acsr

    The most effective thing you can do is contact support.

    Best regards,
    Daniel.
  5. AridLizard Win User

    I've been hacked

    as I said before, Xbox Live Support can't help with enforcement.

    go to https://enforcement.xbox.com/ and sign in with the suspended account to see if you can apply for a case review.
  6. AridLizard Win User

    I've been hacked

    Hi

    Contact xbox support they will be able to cheak this. Dies not seem right to me xbox would never spam message like that.
    Xbox Support can't help with Enforcement actions.

    only the Xbox Live Policy Enforcement Team can review a case and change the decision..

    to see if you are eligible for a Case Review go to https://enforcement.xbox.com/
Thema:

I've been hacked

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