I've been falsely suspended

E Luma Naughty · Sep 28, 2017

I've been suspended from communication and I've check all my previous messages for the last month and I've done nothing to deserve this. I tried to repeal it but I was denied due to someone not doing their job right. Is there any way to fix this. I haven't
been in a party to do voice communication for almost a week too. I think it might be a friend or a recent player falsely reporting me

:)

Mistress Sara · Sep 28, 2017

I've been falsely banned

Hi there,

The Enforcement Team doesn't use the forums, and no one here can respond to any Enforcement actions.

You have to go to https://enforcement.xbox.com, if you haven't done so yet, and submit a case review. It's the only way to contact the Enforcement Team.

TearJerkem · Sep 28, 2017

I've been falsely banned

I was banned on the SwiftPup account just to clear any confusion. Also I've tried everything to try and get in contact with Microsoft and have them hear my story but nothing's worked

Smwutches · Sep 28, 2017

Submitting a case review is the only way to contact the enforcement team. If they upheld their decision, there is nothing else you can do.

Smwutches

Submitting a case review is the only way to contact the enforcement team. If they upheld their decision, there is nothing else you can do.

PraiseTheBreadI

Is there anyway to get into contact with them? As I believe I've been falsely suspended for something I've never done

Daft Badger

Your are responsible for your account & everything that happens on it.

You can log on to the enforcement site
http://enforcement.xbox.com/home & file for a case review but playing in modded lobbies is a violation of the ToU/CoC.

iiiMolly

i was not the one that did i

Daft Badger

Doesn't matter.Like I said,you are responsible for your account & everything that happens on it.

If your son did something on your account you are the one held responsible as it's your account.

I've been falsely suspended