I've been banned for no reason

You can find out more information about your ban here- https://enforcement.xbox.com/en-US/enforcement/showenforcementhistory

For more information on case reviews check out- https://enforcement.xbox.com/en-US/home/howto#sub-topic0-6

Since the ban is 24 hours, you won't be able to submit a case review as mentioned in the link above

For information about your suspension, you would need to go to
http://enforcement.xbox.com The enforcement team does not use the forums and because it is a 24 hour suspension it would not be eligible for a case review (the review would take longer than the suspension).

In addition Stew234y,

you should've gotten an email detailing you ban

The enforcement team isn't on these forums.

So they won't help you here.

For information about your suspension, you would need to go to
http://enforcement.xbox.com The enforcement team does not use the forums and because it is a 24 hour suspension it would not be eligible for a case review (the review would take longer than the suspension).

For information about your ban and to see about submitting a case review, you would need to go to
http://enforcement.xbox.com However, since you do admit you sent an inappropriate message, it will most likely be upheld. It doesn't matter how the situation starts. If you retaliate in a way that violates the code
of conduct, you can be punished.