Its the 16th but there's no sign of them being deposited

Discus and support Its the 16th but there's no sign of them being deposited in XBoX Rewards & Social to solve the problem; it still showing the same thing that it has been showing no sign of them being deposited 1ea4a674-c175-4ab6-9612-4659d83a2390 Discussion in 'XBoX Rewards & Social' started by RKOSCOOTER, May 16, 2018.

  1. RKOSCOOTER
    RKOSCOOTER Guest

    Its the 16th but there's no sign of them being deposited


    it still showing the same thing that it has been showing no sign of them being deposited

    :)
     
    RKOSCOOTER, May 16, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Help

    Hello Nacademi,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credits were placed as pending on the 16th, they will not be deposited until the December mid-month deposit cycle.
     
    XBLRewards8, May 16, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    credit deposit

    Hello BlowiNxSmoke420,

    Smwutches' is correct. Furthermore, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will
    be deposited in the mid-month deposit the following month. This is why you only received 1250 Credits in the recent end of month deposit, with your last Credit event being your survey on the 14th. Since your 5000 Credit event was on the 16th, it will be a
    part of the mid-month deposit next month.
     
    XBLRewards8, May 16, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Its the 16th but there's no sign of them being deposited

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, May 17, 2018
    #4
  5. XBLRewards8 Win User

    Its the 16th but there's no sign of them being deposited

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  6. XBLRewards8 Win User

    credit deposit

    Hello BlowiNxSmoke420,

    Smwutches' is correct. Furthermore, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will
    be deposited in the mid-month deposit the following month. This is why you only received 1250 Credits in the recent end of month deposit, with your last Credit event being your survey on the 14th. Since your 5000 Credit event was on the 16th, it will be a
    part of the mid-month deposit next month.
  7. XBLRewards8 Win User

    Why have I not recieved my rewards credit?

    Hello oneKODIAK,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credits were not pending until the 16th, they will be a part of the mid-December deposit.
  8. XBLRewards8 Win User

    Help

    Hello Nacademi,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credits were placed as pending on the 16th, they will not be deposited until the December mid-month deposit cycle.
  9. XBLRewards8 Win User

    My 15,000 points aren't transferring

    Hello fatbackmcswaine,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credit event happened on the 19th of last month, you should expect them to be deposited in the mid-month deposit this month.
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Its the 16th but there's no sign of them being deposited

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