its not letting me add a phone number to my account

Hi Zombie.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I inform you that here in the community, we are all users and do not have access to your data and account. We can only offer you advice based on our knowledge and experience.

Firstly, it seems necessary to contact official support for this type of issue. To address this problem, you need to access the link I provide below and choose whether to use the chat option or request a callback, if available in your country.

https://support.xbox.com/contact-us

If you'd like, we can try to find a solution together, but you'll need to kindly provide more details. Are you receiving an error when trying to input the new phone number? Have you attempted to perform the operation using a different web browser? If possible, providing a screenshot could also be helpful.

Furthermore, it could be helpful to take a look at the following page of the support guide.
https://support.microsoft.com/account-billing/761a662d-8032-88f4-03f3-c9ba8ba0e00b

Kind regards
Renato

I was just on the phone with microsoft and basically said only thing I could do was to get someone elses number but iv already used my friends numbers for my other accounts so they are at the limit too. I managed to get a few back as they had my phone
number already in the account info so if i reset my password using phone it let me in but the rest dont have my number in the account info already and i cant sign in to add it so im kinda stuck.

Hi Frank! I'm more than happy to help you!

I'm sorry you are experiencing this with your Microsoft Rewards. No worries, let me help you sort this out.

Try to use a different device such as a mobile phone or PC/laptop upon adding your phone number to see if it works.

If you're still unable to add your phone number, this may be due to the number you're adding is already associated with a different Microsoft account.

Kindly try to add a different phone number and please make sure that the number is not associated with any Microsoft account.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi Sorrowfist,

My name is Aileen, and I’m an Xbox Expert and user myself. I’m sorry you’re facing this issue with adding your phone number to Microsoft Rewards; that sounds frustrating. Just a quick reminder, this is a public forum, and I can’t access or make changes to your account, but I’m here to help as best as I can with the info available.

The “too many failed password attempts” message, even though you haven’t made any error, can happen if Microsoft’s security system temporarily blocks actions due to suspected suspicious activity. Here’s what you can try:

Sign out from all Microsoft accounts on all devices and browsers, then sign back in on one device only.

Clear your browser cache and cookies, or try using a different browser or an incognito/private window.

Wait 24 hours before trying again to let any temporary restrictions lift.

Disable any VPNs or proxy services as they can trigger security alerts.

Double-check that your account’s security info is current and your password is strong and secure.

If after these steps the problem persists, the best next step is to contact Microsoft Support directly using these links:

https://support.microsoft.com/rewards

https://support.microsoft.com/contactus

I hope this helps you move forward. Please let me know if you need anything else!

Thank you!

Aileen

Hi LordTopley

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Unfortunately, I can't provide support regarding Microsoft Rewards, but I can direct you to the dedicated support. You can access the following link and request support from the Microsoft team.

https://support.xbox.com/en-gb/help/account-profile/manage-account/earn-points-microsoft-rewards.

Best regards
Renato