It's been 13 days since first time I played Gears of War 4 on Oct. 7 but still no code message

Discus and support It's been 13 days since first time I played Gears of War 4 on Oct. 7 but still no code message in XBoX Sales and Promo to solve the problem; It's been 13 days since first time I played my Gears of War 4 ultimate edition bundle on Oct. 7 but still no code message for the previous gears... Discussion in 'XBoX Sales and Promo' started by Toughwillwong, Oct 20, 2016.

  1. It's been 13 days since first time I played Gears of War 4 on Oct. 7 but still no code message


    It's been 13 days since first time I played my Gears of War 4 ultimate edition bundle on Oct. 7 but still no code message for the previous gears collection. This is my second post already. How long should I wait to get the code???

    :)
     
    Toughwillwong, Oct 20, 2016
    #1
  2. DeathBatCult
    DeathBatCult Guest
    Didn't receive my Gears of War Ultimate Edition character promo bonus!!

    Microsoft had a promo going on that if you pre ordered Gears of War 4 on the xbox marketplace, you would also receive all the charactersfrom the Ultimate Edition remaster gears of war within 7-10 days. It has been 13 days since I have pre ordered Gears of
    war 4 and I haven't received my character code for the Ultimate Edition. Please help!!
     
    DeathBatCult, Oct 20, 2016
    #2
  3. EDcomics
    EDcomics Guest
    Gears of War 4 promotional codes

    Support Ticket [MOD Removed]

    Gamertag:

    I purchased the Xbox One Gears of War 4 Bundle. Customer Service confirmed on February 12, 2017 that I am owed codes to download Gears of War 1, 2, 3 and Judgment. I completed installation of Gears of War 4 on February 13, 2017 and played the first portion
    of the game. I was told to wait 7 to 10 business days. I have still not received the codes. I am currently chatting with Customer Service. They assure me I am owed these download codes and have instructed me to post on this forum.

    The exact wording from Customer Service member Blake:

    "Message: Explain that you have purchased the Gears of War 4 bundle but you didn't receive the earlier versions of Gears of War 4. You have contacted support and they said that it would normally take 7 to 10 days but its already over 10 days and I haven't
    received it yet. I downloaded it last Feb 3 (based on support records)

    Support ticket: [MOD Removed]

    Gamertag: "
     
    EDcomics, Oct 20, 2016
    #3
  4. It's been 13 days since first time I played Gears of War 4 on Oct. 7 but still no code message

    Hey there Toughwillwong,

    To qualify for this promotion, you just need to purchase and/or redeem Gears of War 4 on Xbox Live by December 31, 2016. The game tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption/purchase of
    Gears of War 4. So the codes will appear, they just are being sent out in waves. If you're not seeing the codes after 30 days from when you first played, please create a new post and we'd be happy to take a closer look into this. You can find more information
    and details about the promotion on the store page HERE.

    Thanks!
     
    Mister Mascot, Oct 21, 2016
    #4
  5. Mister Mascot Win User

    It's been 13 days since first time I played Gears of War 4 on Oct. 7 but still no code message

    Hey there Toughwillwong,

    To qualify for this promotion, you just need to purchase and/or redeem Gears of War 4 on Xbox Live by December 31, 2016. The game tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption/purchase of
    Gears of War 4. So the codes will appear, they just are being sent out in waves. If you're not seeing the codes after 30 days from when you first played, please create a new post and we'd be happy to take a closer look into this. You can find more information
    and details about the promotion on the store page HERE.

    Thanks!
  6. SpaceKrabz Win User

    pre-ordered and purchased Gears of War 4. I still have not received the backwards compatible codes

    So It's safe to assume that your purchase of Gears of War 4 was digital. Codes will typically take 7-10 days to arrive in your message box. After the 7-10 days mark and still haven't received any codes in your message box I would recommend giving Microsoft
    a call about it. Hope this leads to a quick resolve for you!
  7. JamesDeno Win User

    Bought a gears of war xbox bundle when it came out but codes never arrived

    You are given a 5 minute window to edit your post before the ability to edit is removed

    still doesn’t explain why part of the post vanished?

    The Gears of War 4 bundle included the codes inside the box, and were not sent out via Xbox Live message. Only digital pre-orders would have been sent the codes through Xbox Live messages.

    That isn’t what gears of war site itself says so im gunna say that’s incorrect https://gearsofwar.com/en-us/games/gears-of-war-ultimate-edition/backwards-compatibility and
    since I bought the gears of war xbox special bundle (my xbox and controller are the gears of war model) it was supposed to include them all only the code for 4 was included and i did play gears during the times specified but the codes never came

    I did check all packaging there where no further codes and walmart doesn’t help after 90 days
  8. DragonGardien Win User

    Gears of War 4 Ultimate Edition (Digital Version) download codes for the first 4 Gears of War games

    Hi BP828,

    I have the same problem as you.

    For the Gears of War collection it's seem that we will received the code within 7-10 days of purchase (See this

    thread
    ). I have buy the game on 8. oct. so I'm still waiting 4 days.

    But like you I don't have GoW4 on my inventory of games on Xbox.com and I don't know why.
  9. ngocphi Win User

    still waiting for my backwards compatible codes with limited edition GOW4 purchase

    not sure why my message didn attaach

    bought 2TB limited ediciont console with limited edition GOW 4 bundle and now month later still no codes fo the backwards compatible original games

    annoying and slow

    how can it take so long just to basically send an email?!
    Keep in mind it hasnt been a month

    The timetable is when you redeemed and download the gears of war 4 which is the earliest would've been Oct 7

    So 1month is next week
Thema:

It's been 13 days since first time I played Gears of War 4 on Oct. 7 but still no code message

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