Item Refund

Yes it’s already refunded but i want to refund a different item but wont let me because I accidentally refunded that item

I would contact
Xbox Billing Support. let them know about your situation and they should be able to set you straight!

Best,

Nozzle

Hey Bro thanks for keeping in touch.

Actually the correct and only way to process refunds is through our Request an Xbox digital product or subscription refund
page since neither us here on Xbox Support Forums or Xbox Support Phone Agents can process refunds. We understand that there was a mistake on the refund page so we suggest responding to that email you got since the refund team is the only ones with the correct
tools to look into this and possibly correcting it. We appreciate the patience and the understanding, give it a shot and let us know how it goes!

A few days ago I requested a refund for a game. After purchase I found out it was the pc version (the reason for the refund request). And after making the request I found the Xbox version of the game and started playing that. When the refund day
came I was refunded for the Xbox version not the PC version like I requested. I'm just wondering if they could switch the refund and give the Xbox version back.

Hello Musicbro,

Thank you for posting on the Xbox Forums if you want to submit another
refund and explain to them what happened or contact
Xbox Support. because there nothing much we can do sorry

thanks

Shane

You would only be refunded for the purchase ID number you filled in on the form. Could it be you entered the incorrect ID number. You should be able to reply to the email that gave you your refund decision and explain to them a mistake was made