It wont let me use xboxlive gold card for 25$ how do i use it?

Hey there MxA2,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty discouraging. If it's not letting you redeem the code, does it give you some sort of error code as to why?

We have a page for support when it comes to matters like this I recommend
checking out here.

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!

It dose work can someone help me fix it?

Im typing in the right numbers and letters which are [Mod removed- personal information]

I have jus signed in to xbox.com and it gave me a b.s. gamertag, I already have an xboxlive gold membership and my gamertag is Bgeezy1982medic and it gave me confusedgamer88 and it wont let me take that off and show my existing membership it jus has that
*** gamertag and it better not mess up when I log onto xboxlive through xbox. I use same email I put in here to sign in and it came up with that gamertag and not the account I already have. WTF and it wont let me update my account on here with my account I
already have. what do I do. My email is [MOD REMOVED - DO NOT POST GT OR OTHER PLAYERS INFO] and my gamertag on xboxlive is Bgeezy1982medic, how do I access my gold account I already have

Attempting to use a prepaid xbox live gold 12 months card to renew my subscription but it wont let me. What options do I have?

My account let me use the prepaid card.

i bought a $25 gift card and it wont let me redeem it