It won’t let me log in

BraydenBrock · Jul 15, 2021

so I had a Microsoft account on PlayStation 4 And it said it got corrupted and when I tried to log back in it kept saying you already have an account but I didn’t so I tried to make new accounts I tried deleting accounts and everything and it won’t work and I’ve looked on YouTube and I found nothing can someone please help

:)

kyle_m4496

Hi Mrfireballoof. My name is Kyle and I'm an independent advisor.

I'm sorry you are experiencing issues connecting your Microsoft account to PSN. Note that you must use the same account you used the first time you connected your Microsoft account to PSN so a new account will not work.

Since we don't have access to accounts on this chat, you can contact Xbox Support for further help with this: https://support.xbox.com/contact-us

XBF Houmaidi O

Hello @BraydenBrock!

If you are able to sign in to your Microsoft account through the Xbox website and Microsoft website without experiencing any issues, we suggest reaching out to PlayStation 4 support to check from their end.

We hope this information helps!

Mrfireballoof

I have tried every account that I could have linked. It has worked in the past but not it wont

SupremeAlex127

you can open a case review on enforcement.xbox.com by logging in

it won’t let me

like it says apply in green but it won’t let me click on it

S.S.5

I turned it off and it won’t let me log in still, is there anything else?

It won’t let me log in