It won’t let me go on fortnite but will let me go on any other game please fix this fast as ...

that definitely sucks, when i get that, i try a hard reset, hold the xbox button on your console for 10 seconds and until it beeps and turns off then restart it and try again, if that fails id delete and reinstall the game, good luck worked for me every
time, so here's hoping it does for you.

Do you get any error code or message when this happens, and/or could you describe what happens when you get "kicked"?

Hi there! This is Ronnie, an independent adviser.

Nice to meet you and I hope you are having a great day!

I understand you need help with your Xbox console problem.

This could be a problem with the Xbox already but we can try doing some basic steps first to see if this will help.

Let's try a hard reset first.

- Unplug the network cable if you're using a wired network connection.

- Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

- Wait 30 seconds.

- Plug the power cord back in on another outlet.

- Press and hold the BIND button (the one to SYNC controllers) and the EJECT button, and then press the Xbox button on the console.

- Continue holding the BIND and EJECT buttons for 10-15 seconds.

- Listen for two “power-up” tones a couple of seconds apart.

Note: If you don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any “power-down” chirps, that also means this failed.

- You can release the BIND and EJECT buttons after the second power-up tone.

- The console should start and show the Troubleshooting screen

- Choose "Reset this Xbox" and then "Keep games and apps".

Most of the time this will update the console again and hopefully it updates completely.

If not, I suggest choosing the option to delete everything. Also make sure you do not have a hard drive plugged in to the console because it may also be causing the issue.

If the Xbox is still having a problem, you can try updating this offline using this guide:

https://support.xbox.com/en-US/help/hardware-ne...

If the Xbox is still having issues, I would already suggest having it repaired.

Hope that helps!

Hey, nate!

I'm sorry to see any issues getting online! This error is most commonly associated with not having Gold on your account, or not having a Gold account using Home console as your console. You can check to see if you have Gold by going to the
commerce.microsoft.com site and click on Subscriptions. If you don't see one there, you'll need to purchase Gold in order to get online if someone with Gold is not using Home console on your console.

However, if you see Gold there, then you may want to
contact us via phone or chat to look into any billing or account issues you may have. Let me know how it goes for you!

--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

In the same boat! At least I’m not alone.

Hopefully it will get fixed fast.

Edit to add won’t let me in on mobile either