It won't let me get on Cortana settings so I can delete her so I can use my connect

Discus and support It won't let me get on Cortana settings so I can delete her so I can use my connect in XBoX on Consoles to solve the problem; It won't let me get on Cortana settings so I could delete her so I can use my Xbox one connect 2ba0183b-7b8c-42bd-bc22-4b3348b46d35 Discussion in 'XBoX on Consoles' started by SPIDEYTHOMPSON2, Apr 30, 2017.

  1. It won't let me get on Cortana settings so I can delete her so I can use my connect


    It won't let me get on Cortana settings so I could delete her so I can use my Xbox one connect

    :)
     
    SPIDEYTHOMPSON2, Apr 30, 2017
    #1
  2. D1BBL3R
    D1BBL3R Guest
    Error Code 0x80070490 during startup and any time I try to Cortana

    Like the title says, I get the error code 0x80070490. I have done all the suggestion from Xbox Support and reset the cache. Delete my user account. disconnect my Kinect and power everything back on.

    I can't use Cortana at all for anything. I can not even go into Cortana setting with out getting the error message.
     
    D1BBL3R, Apr 30, 2017
    #2
  3. Gamer tag Xbox

    I got on my Xbox and my gamer tag wasn't there so I went to system settings and then I went to storage and and then profiles. The only thing there is CORRUPTED PROFILE and it won't let me delete. What can I do?
     
    XxFiErCe ShOtXx, Apr 30, 2017
    #3
  4. It won't let me get on Cortana settings so I can delete her so I can use my connect

    Hey there, SPIDEY!

    I'm sorry to see any issues changing your settings! Can you explain what exactly you see when you try to access those settings? Are you receiving an error or is it crashing to Home?

    You should be able to use your Kinect with Cortana, however you'll need to use

    her voice commands
    instead of the Xbox commands. Using the Xbox commands when Cortana is disabled will not give you the full functionality that Cortana provides on the console now.

    Let me know what you're running into so we can get this sorted together. I look forward to working with you! It won't let me get on   Cortana settings so I can delete her so I can use my connect :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums
    for help with Insider Program troubleshooting.
     
    Misses Quinzel, May 3, 2017
    #4
  5. Misses Quinzel Win User

    It won't let me get on Cortana settings so I can delete her so I can use my connect

    Hey there, SPIDEY!

    I'm sorry to see any issues changing your settings! Can you explain what exactly you see when you try to access those settings? Are you receiving an error or is it crashing to Home?

    You should be able to use your Kinect with Cortana, however you'll need to use

    her voice commands
    instead of the Xbox commands. Using the Xbox commands when Cortana is disabled will not give you the full functionality that Cortana provides on the console now.

    Let me know what you're running into so we can get this sorted together. I look forward to working with you! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums
    for help with Insider Program troubleshooting.
  6. TonyTheTiger831 Win User

    Transfer lincense

    So let me get this straight. Downloading the content through my account to her xbox doesn't let her use it unless I do a license transfer to her console which would only let her us it online?

    I don't know if this would affect this but I downloaded this content through the Gears of War Xbox which I decided I didn't want and so now have a completely different xbox.

    I also heard of a license transfer cable sold from Microsoft so I'm guessing I need to use that but can I just download the content again and then use that cable to move it over to my sisters xbox so that she can use it? We don't care if she has to be online
    since she pretty much will always be connected to live.
  7. ShellbackRick Win User

    Two gamertags in one MS account?

    OK, thanks. So, I create a new MS account for her. Can I then rename or delete the gamertag in my account so that she can use it in hers? If not, then she can get a new one, but will lose the games she has already started with her uncle (two uncles now). That wouldn't be a game-changer, though.
  8. onyxishere Win User

    Cortana Record That Doesn't Always Work

    Sorry to hear it. There are a few things you can try here.

    1. Use a headset with the Cortana commands (remember that Cortana learns the more you use her so it may take a bit before she understands)

    2. Tap the guide button and then press X or Y to take a screenshot or record a clip

    3. Go to settings and turn Cortana off. The system will revert to the old Xbox commands
  9. joshvandecar Win User

    Problems with Cortana

    Hey Vandeetz! Do you notice an improvement if you switch back to the Xbox commands? Steps on how to do that can be found
    here. Post back and let me know how it goes!
    i switched to Xbox instead of Cortana and so far is been better. I don't know how often the Xbox voice assistant uses the internet to verify info. But just as usual the Cortana version is superior in terms of understanding me but Xbox is much quicker to
    accept commands than Cortana.

    So if its just Cortana and my internet and regular Xbox assistant work fine what can I do? I'd rather use Cortana but its unusable at this point
Thema:

It won't let me get on Cortana settings so I can delete her so I can use my connect

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