It won’t let me download my purchases on ps4 every time I try it says I don’t have enough...

I don’t know if this is just an issue with me but every time I try to login to the support website it keeps bringing me back to the same page and it won’t let me login

But it won’t let me install it, it says installation stopped every time I try to

i did but i barely used the email and don’t know my xbox gamer id so it says not enough information. i have tried multiple times and it won’t use it

it says the way I have my account set up it won’t let me use it. I don’t know how to fix it

After uninstalling the game I’m now unable to reinstall it. Xbox says I don’t own the game and won’t let me install it without purchasing it.