It won’t let me download apex legends

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Do you have an external hard drive plugged into your console? If yes, please unplug the hard drive and then perform a power cycle before attempting to install the game again, keep the hard drive unplugged.

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"POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"

If you don't have an external hard drive we may need to reset the console keeping your games and apps. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

"Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps."

Apex has been very laggy for me in general, ill try and help out might be some settings to fix it, worst case might have to redownload.

Settings disk and blu-ray go to blu-ray and clear your persistent storage 3 times, then find your storage under System and clear local saved games, it will just make your games resync when you launch them no biggie, then under network settings, advanced
settings, reset mac address which will cause the xbox to restart.

That should help but let me know

Hello,

Is this latency happening with any other games on your Xbox? I found a forum thread with EA about this issue here: Apex Legends lag/stutter issue on Xbox one - Answer HQ. If it is not occurring with any other online game, it may be an issue specific to Apex Legends. It seems some have found a solution there. Please let me know if this is a persistent issue across all your games on your console or if it is just with Apex Legends.

Thanks,

Thank you! Let's then try to manage the setting for your game. Please follow the steps below:

Launch Apex Legends > Apex Legends Settings > Audio tab.

You can manage it from there.

Games: Apex Legends or Fortnite?

My Answer: I prefer Apex Legends

Apex all the way.