It was over 2 months ago and I did not receive my rewards from the pre order of GW4 and FH3 !!

Discus and support It was over 2 months ago and I did not receive my rewards from the pre order of GW4 and FH3 !! in XBoX Rewards & Social to solve the problem; It was over 2 months ago and I did not receive my rewards from the pre order of Gears of War 4 and Forza Horizon 3!! Here is another post when I made... Discussion in 'XBoX Rewards & Social' started by Dmsharry, Dec 12, 2016.

  1. Dmsharry
    Dmsharry Guest

    It was over 2 months ago and I did not receive my rewards from the pre order of GW4 and FH3 !!


    It was over 2 months ago and I did not receive my rewards from the pre order of Gears of War 4 and Forza Horizon 3!!

    Here is another post when I made the second request, XXX had made one before this also lost the link and could not find it on the site. I had also fulfilled another set of rewards for missions and achivments and received no points. In

    my rewards history, I only receive search points, nor do I indicate more people I always get the error, and I have lost several times these points for not accepting.

    I ask for a review of the last months and at least one answer because the support is very bad, in the twiter do not respond, in the forum also not, and in the other channels of support much less so that they see that it is of the rewards they do not serve
    you more!

    :)
     
    Dmsharry, Dec 12, 2016
    #1
  2. Dmsharry
    Dmsharry Guest
    It was over 2 months ago and I did not receive my rewards from the pre order of GW4 and FH3 !!

    It was over 2 months ago and I did not receive my rewards from the pre order of Gears of War 4 and Forza Horizon 3!! Here is another post when I made the second request,

    https://forums.xbox.com/en-US/thread/c9f5c6f8-3460-41c7-84e4-b6ea34194e22
    had made one before this also lost the link and could not find it on the site. I had also fulfilled another set of rewards for missions and achivments and received no points. In my
    rewards history, I only receive search points, nor do I indicate more people I always get the error, and I have lost several times these points for not accepting.

    I ask for a review of the last months and at least one answer because the support is very bad, in the twiter do not respond, in the forum also not, and in the other channels of support much less so that they see that it is of the rewards they do not serve
    you more!
     
    Dmsharry, Dec 12, 2016
    #2
  3. Not Getting Pre Order credit on my Mission

    I pre ordered Dishonored 2 digital last night (for the digital games pre order mission) and did not get any credit whatsoever. The option to pre order was greyed out and I couldn't choose it from being redirected from XBL Rewards page to the Dishonored 2
    page. I went and pre ordered the game on my Xbox One console through the marketplace and the pre order worked. However, I signed into my XBL Rewards and I didn't receive my second stamp out of 3. Can someone help me?
     
    AkD-96E3AEDF-E15C-460A-96B3-B819FFBFD47E, Dec 12, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    It was over 2 months ago and I did not receive my rewards from the pre order of GW4 and FH3 !!

    Hello Dmsharry,

    We responded to your last post at (no recive bonus pre order gears of war 4 and others). Again, since your purchases were made in BRL, and you are
    a US Rewards member, your purchases are not eligible for Rewards. Furthermore, since you are a US Rewards Member with a Brazilian Microsoft Account, we will be unable to do any deposits, since USD cannot be deposited into a BRL Microsoft Account.

    If you wish to continue with Rewards in your current Microsoft Account region and create a new account to Reward purchases in your Microsoft's Accounts regional currency, you must first close your current account by opting out of the program at (https://rewards.xbox.com/optout/). While
    this will cause you to lose your current progress due to closure of your Rewards Account, we will be able to recover and transfer any pending (un-deposited) Credits.

    You will have to wait 48 hours for us to receive and process your request, after which your account should show up as completely clean of progress and have a join by date of "???". At that point, you can create a new Rewards Account by signing back up again,
    which can also take 48 hours. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (Xbox Live Rewards).
    If your join by date still shows "???", and not your recent registration date, then your account has not yet been successfully re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits
    from your old account to your new one.
     
    XBLRewards8, Dec 13, 2016
    #4
  5. XBLRewards8 Win User

    It was over 2 months ago and I did not receive my rewards from the pre order of GW4 and FH3 !!

    Hello Dmsharry,

    We responded to your last post at (https://forums.xbox.com/en-US/thread/e65fb91a-3c52-4006-aaf3-d77b385c3849). Again, since your purchases were made in BRL, and you are
    a US Rewards member, your purchases are not eligible for Rewards. Furthermore, since you are a US Rewards Member with a Brazilian Microsoft Account, we will be unable to do any deposits, since USD cannot be deposited into a BRL Microsoft Account.

    If you wish to continue with Rewards in your current Microsoft Account region and create a new account to Reward purchases in your Microsoft's Accounts regional currency, you must first close your current account by opting out of the program at (https://rewards.xbox.com/optout/). While
    this will cause you to lose your current progress due to closure of your Rewards Account, we will be able to recover and transfer any pending (un-deposited) Credits.

    You will have to wait 48 hours for us to receive and process your request, after which your account should show up as completely clean of progress and have a join by date of "???". At that point, you can create a new Rewards Account by signing back up again,
    which can also take 48 hours. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (https://rewards.xbox.com/myrewards/).
    If your join by date still shows "???", and not your recent registration date, then your account has not yet been successfully re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits
    from your old account to your new one.
  6. DCFC734 Win User

    Duke Nukem Forever First Access Club

    I havent pre ordered fro game but i pre ordered with shopto and i received mine a month or 2 ago.
  7. Shadow1569 Win User

    Dark Souls 3 Promotion - Dark Souls 1 Key Not Received

    I pre ordered dark souls 3 over 2 weeks ago from the xbox store digitally and I have still not received my digital code for dark souls 1.
  8. XBLRewards8 Win User

    I didn't receive MyVip rank

    Hello Mindflayer1983,

    Pre-orders are not eligible for MyVIP. While there was a special offer in September that allowed pre-orders for MyVIP, your pre-order was instead Rewarded by the Gears of War offer that was running at the time. Since purchases can only be Rewarded once,
    you did not receive VIP payback that month as well. Since pre-orders do not qualify for MyVIP, you did not receive progress for your Call of Duty purchase, but you did get a punch on the Games on Demand punchcard.
  9. JAG Scar24 Win User

    Dark Souls code never received

    I also have not received my dark souls code from my pre-order. It has been over a month.
Thema:

It was over 2 months ago and I did not receive my rewards from the pre order of GW4 and FH3 !!

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