It says "We can’t cancel your subscription. You have already paid for your PC Game Pass...

We can’t cancel your subscription

You have already paid for your Xbox Game Pass for Console subscription. It will expire automatically on 4/30/2023 I tried canceling but it says this

Hello Mateus, I could be doing better how are you, I tried doing these steps but when i got to the cancel subscription part it just says 'We can’t cancel your subscription" "You've already paid for your Xbox Game Pass for PC subscription".

I'm not even able to cancel the subscription even though it's only been a few days

"We can’t cancel your subscription

You have already paid for your Xbox Game Pass Core subscription. It will expire automatically on 11/7/2023."

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I'm sorry to hear about this issue. Based on the information you’ve shared, it looks like your subscription was renewed and is now set to expire.

Just to confirm, have you already turned off recurring billing? As far as I know, if you see an option that says “Turn on recurring billing” instead of “Manage,” this means your subscription is set to expire on the date shown, and you won’t be automatically charged after that.

If this was recent, try to see if you can refund it here https://support.xbox.com/en-US/help/subscriptio.... If not, I recommend reaching out to Xbox Support to explore options.

To reach Xbox Support, you can reach them at https://support.xbox.com/en-US/contact-us. Additionally, you can use the Virtual Agent at https://support.xbox.com/en-US/virtualagent > Type in Contact Xbox Support > Fill out the necessary information > You'll be provided with contact options. You can choose the option you prefer.

Please note that this is an online public forum, and while we help fellow gamers by sharing our knowledge and experiences, we do not have access to any accounts or access to resources.

Hope this helps. Let me know if you need further assistance.

I did cancel it - I didn't get the cancel and refund now. I've already got a charge in my bank already, and shows in paypal as well. And trying to cancel it now says "You have already paid for your PC Game Pass subscription. It will expire automatically on 2/2/2022.

Back to subscription"