It says privacy settings prevent chat with some people but my privacy settings allow me to

StoredSleet706 · Dec 30, 2016

I checked if I was banned but I wasn't

:)

WyoSquatchmus · Dec 30, 2016

Party not working

when I join or make a party it says your privacy settings prevent chat with some people but no matter what party I join it says theat and in privacy settings everything is set to everyone or allow I'm so mad plz help me

Og Loc Healer · Dec 30, 2016

Will not allow me to speak in parties. says, "your privacy settings prevent chat with some people" even when im alone in a party and everthing in my privacy settings are enabled.

says, "your privacy settings prevent chat with some people" even when im alone in a party and everything in my privacy settings are enabled.

tbone3737 · Dec 30, 2016

This is my chat with them. it fixed it! try it out-

Alright thank you. On your Xbox One, Please go to Settings>>All Settings>>Disc & Blu-ray>>Blu-ray>>Persistent Storage>>Clear.

After that, please press and hold the power button of the Xbox for 5-10 seconds until it completely turns OFF. Then please unplug the power supply.

After a minute, please turn ON the Xbox console. It should work then.

tbone3737

This is my chat with them. it fixed it! try it out-

Alright thank you. On your Xbox One, Please go to Settings>>All Settings>>Disc & Blu-ray>>Blu-ray>>Persistent Storage>>Clear.

After that, please press and hold the power button of the Xbox for 5-10 seconds until it completely turns OFF. Then please unplug the power supply.

After a minute, please turn ON the Xbox console. It should work then.

bowski477

Try removing the account from the console, doing a hard reset, and then re-adding the account. See if that clears up the issue.

Misses Quinzel

Hey there, ReBeLs!

It sounds like your account was suspended until the 28th, but your console suspension might have been longer. We are unable to comment on any Enforcement actions taken against accounts or consoles. If you have an active account suspension or a permanent
suspension from within the last 12 months, you can submit a Case Review to the Policy Enforcement team. If you have a console suspension, this does not qualify for Case Review, however
your Microsoft Account email should have been sent an email detailing the suspension information.

If you need assistance with any other support issue, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.

Mister Beep

That indicates there may be an enforcement action on your account.
We're unable to assist with Enforcement related inquiries here on the Xbox Support forums. The primary place for further information will be our
Xbox Enforcement page while signed-in.

If you have any other Xbox Support questions, please feel free to post up a new thread.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox
Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting.

EventualLeek337

I join a party with any of my friends and says your privacy settings prevent chat with some people go to it have it set on friends but still do sent work

It says privacy settings prevent chat with some people but my privacy settings allow me to