It says my son is banned

Discus and support It says my son is banned in XBoX on Windows to solve the problem; From Xbox. He’s no idea what he’s done & never had anything done wrong before 4836a10e-c2b7-4aee-b66b-d8f40071672a Discussion in 'XBoX on Windows' started by Fiona McGregor, Jun 26, 2023.

  1. Fiona McGregor
    Fiona McGregor Guest

    It says my son is banned


    From Xbox. He’s no idea what he’s done & never had anything done wrong before

    :)
     
    Fiona McGregor, Jun 26, 2023
    #1
  2. Tezzarrific Win User

    It says my son is banned

    as has been stated, enforcement can only be viewed from the enforcement , family management site, no point contacting support as they are not allowed to assist with bans in any way.
  3. Fiona McGregor Win User

    It says my son is banned

    Hi, it’s not letting me look at the enforcement/bans, I am afraid. Says we cannot show this information just now.

    I’ve got him to login to the Xbox & he can play Minecraft etc.

    He only plays age appropriate games.

    Tried to contact Xbox, it just keeps going around in a loop.

    I’m really not sure what to do.

    Thanks

    Fiona
  4. OpticRJames Win User

    It says my son is banned

    Hi, Fiona. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    In order to check if your son's account has an active suspension, please open up this link on your browser then click the sign-in button at the bottom part, https://support.xbox.com/en-US/help/family-onli....

    You will be directed to the enforcement history of the account. The specific suspension should be indicated in the history section.
  5. OpticRJames Win User

    It says my son is banned

    I appreciate your time contacting us about the issue. Please let me know if you have any other concerns.
  6. Fiona McGregor Win User

    It says my son is banned

    It’s strange. I’ll keep an eye on it
Thema:

It says my son is banned

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