It says I do not own the game even after I had bought it with a promotional offer

Discus and support It says I do not own the game even after I had bought it with a promotional offer in XBoX Sales and Promo to solve the problem; [img] [img] I had bought this promotional offer where if I were to get 12 months of Xbox live I would be able to get rainbow six siege for free with... Discussion in 'XBoX Sales and Promo' started by Pvtphillip, Mar 5, 2018.

  1. Pvtphillip
    Pvtphillip Guest

    It says I do not own the game even after I had bought it with a promotional offer


    It says I do not own the game even after I had bought it with a promotional offer [​IMG]

    It says I do not own the game even after I had bought it with a promotional offer [​IMG]

    I had bought this promotional offer where if I were to get 12 months of Xbox live I would be able to get rainbow six siege for free with it. I have rainbow six siege under my ready to install but it says that I do not own the game please help.

    :)
     
    Pvtphillip, Mar 5, 2018
    #1
  2. Display Name_ David M_
    Display Name_ David M_ Guest
    I bought Overwatch: Origins Edition and it says I do not own it

    Yeah I get that as well. Even when the game disc is in the console!

    It's just another hiccup with the OS.
     
    Display Name_ David M_, Mar 5, 2018
    #2
  3. MDL56
    MDL56 Guest
    I bought Overwatch: Origins Edition and it says I do not own it

    So recently I bought overwatch Origins edition from the xbox live store and downloaded it on my xbox, now whenever I try to play it, my xbox say I do no own it, I am also and xbox one preview member and have heard this is a known issue, would a moderator
    please help me in getting my licensing for Overwatch back?
     
    MDL56, Mar 5, 2018
    #3
  4. Mister Beep
    Mister Beep Guest

    It says I do not own the game even after I had bought it with a promotional offer

    Hey there,

    Rainbow Six Siege was delivered as a 25 digit code via Xbox Live message for users who took part in that offer, and did not automatically add to the 'Ready to install' list. We were able to determine that the account you are posting from has not received
    or redeemed a Rainbow Six Siege code for that offer.

    If you recently took part in the free to play weekend for Rainbow Six Siege during February, that would leave the tile in your 'Ready to install' list but you would need to purchase the game in order to continue playing.
     
    Mister Beep, Mar 6, 2018
    #4
  5. Mister Beep Win User

    It says I do not own the game even after I had bought it with a promotional offer

    Hey there,

    Rainbow Six Siege was delivered as a 25 digit code via Xbox Live message for users who took part in that offer, and did not automatically add to the 'Ready to install' list. We were able to determine that the account you are posting from has not received
    or redeemed a Rainbow Six Siege code for that offer.

    If you recently took part in the free to play weekend for Rainbow Six Siege during February, that would leave the tile in your 'Ready to install' list but you would need to purchase the game in order to continue playing.
  6. Otherosprey5 Win User

    It says i do not own a game i bought

    Thanks for letting me know, its a disappointing answer to my question but at least i wont have to keep looking
  7. Smwutches Win User

    It says i do not own a game i bought

    If you bought it from the website, that is the console version of the game. You would need to buy the PC version from the Microsoft Store app to play it on PC.
  8. SergioSandoval2 Win User

    I bought a game and it says that I do not own it.

    I bought it on my only account that I use and the game is on the buy history.
  9. SailormoonGirl6 Win User

    I bought a game and it says that I do not own it.

Thema:

It says I do not own the game even after I had bought it with a promotional offer

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