It looks like I own Minecraft on my PC but it won't install.

Hi Sam, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Currently, there's an issue with the Mojang Servers causing this error.



https://x.com/MojangStatus/status/1800101837304987819

You can try a few troubleshooting steps that have worked for some players.

Please, reset the store and try installing the game again.

To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

Then, on the Microsoft Store, type your game name: "Minecraft".

Close the store and reopen it.

Load the game page and click on "Install".

If it still does work, please, look for the purchase in your Transaction History.

Sign in here:

https://account.microsoft.com/billing/orders?period=AllTime&type=All

Then, copy the order number and contact Xbox Support.

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

I hope this helps.

same here ..

I have bought minecraft v1.2.11 windows pc edition but cannot unlock it on another home device I own . After downloading, installing it when I try to unlock full game it give the above error code and says "Looks like you already own this" "Go to my games
or my library on your home device to download it. "PUR-UserAlreadyOwnsContent"

Years ago I bought the Xbox version of Minecraft. Now I have Game Pass Ultimate & its not on PC version of the pass & never bought the PC version on any storefront. Now when I look at Windows 10 store it says Install or Buy to Own. Do I have Minecraft
on PC or not? I dont wanna buy the game again if I already own it on PC, especially when I already own it on console.

Years ago I bought the Xbox version of Minecraft. Now I have Game Pass Ultimate & its not on PC version of the pass & never bought the PC version on any storefront. Now when I look at Windows 10 store it says Install or Buy to Own. Do I have Minecraft
on PC or not? I dont wanna buy the game again if I already own it on PC, especially when I already own it on console.

I have purchased Minecraft on Xbox. I would like to insta

ll it on my Win 10 PC too. When I go to The Minecraft page and click "Install on my devices". It does not list my Win 10 PC as a device to install Minecraft. I can see Xbox as a device to install Minecraft. I have also confirmed that the account logged in
from the PC is same as the one used for Xbox Minecraft purchase.

I assume if I purchase a game for Xbox and available for PC can be used on PC also.

Thanks,

Ganesh