It keeps saying Billing needs update when all is true

Discus and support It keeps saying Billing needs update when all is true in XBoX Rewards & Social to solve the problem; Hi, I am part of the xbox live rewards program, and it keeps asking me to change billing to make a deposit but all is true! I can buy on my Xbox one,... Discussion in 'XBoX Rewards & Social' started by PhantomGrenu15, Dec 15, 2016.

  1. It keeps saying Billing needs update when all is true


    Hi, I am part of the xbox live rewards program, and it keeps asking me to change billing to make a deposit but all is true! I can buy on my Xbox one, just these rewards won't convert Please help/fix!

    :)
     
    PhantomGrenu15, Dec 15, 2016
    #1
  2. Er Buggato
    Er Buggato Guest
    Billing Information Error

    I can't request a deposit because a message on MyRewards page keeps saying that my billing information is not correct but that's not true. Need help thanks
     
    Er Buggato, Dec 15, 2016
    #2
  3. urfavchaos77
    urfavchaos77 Guest
    Rewards points not depositing into my microsoft account.

    I have had over 5000 points for 3 months now and it keeps saying my billing info needs updating when my billing info is current. I posted on the forums once and all of those posts are gone. Please give me my credit for my points. Thanks
     
    urfavchaos77, Dec 15, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    It keeps saying Billing needs update when all is true

    Hey Phantom. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently working
    on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.
     
    XBLRewards3, Dec 15, 2016
    #4
  5. XBLRewards3 Win User

    It keeps saying Billing needs update when all is true

    Hey Phantom. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently working
    on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.
  6. XBLRewards8 Win User

    Keeps saying "Urgent" "Your billing needs to be updated" even when updated.

    Hello dVALE11,

    After reviewing your account, it appears that you are currently being affected by a known internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly
    communicated to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. This issue is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
  7. VELCO 555 Win User

    Call of Duty MW

    WHEN THE GAME STARTS ITS STATES THAT A UPDATE IS NEEDED AND A RESTART. THE NEXT MESSAGE SAYS UPDATED COMPLETED SUCCESSFULLY. BUT WHEN YOU START THE GAME AGAIN ITS KEEPS SAYING UPDATED NEEDED AND RESTART. THIS KEEPS HAPPEINING AND THE GAME NEVER STARTS .
    ITS LIKE A LOOP'

    STILL HAPPENING
  8. skys7 Win User

    To Pay or Not to Pay?

    even when it is true, I would say if the game is better tested, then there need to be less updates. in the end they could end up with one big update and thats it.
  9. Elohmn Win User

    Ryse 2 ???

    [quote user="StadiumFighter"]

    I think it's safe to say though they will all do better next time. Launch titles are never a true test of the things to come are they.

    [/quote]True but Devs also need to learn when to keep their mouth shut instead of trying to hype something that has barely seen scratch paper yet.
Thema:

It keeps saying Billing needs update when all is true

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