it does not let me make purchases, they say that I need authorization from my parents

Discus and support it does not let me make purchases, they say that I need authorization from my parents in XBoX Games and Apps to solve the problem; hello good night, the reason for this message is to report a problem that I have, without wanting to buy my console I said that I was underage, then it... Discussion in 'XBoX Games and Apps' started by Angelomex87, Jun 23, 2018.

  1. Angelomex87
    Angelomex87 Guest

    it does not let me make purchases, they say that I need authorization from my parents


    hello good night, the reason for this message is to report a problem that I have, without wanting to buy my console I said that I was underage, then it had never happened to me that I needed someone's authorization to make a purchase, he would not let me
    buy and so please, I ask you if you can help me

    :)
     
    Angelomex87, Jun 23, 2018
    #1
  2. EliteWolf75
    EliteWolf75 Guest
    Blocked from purchasing even thought the setting allows me to purchase at will?

    I have been hooked up to my parents account for a while, and they have set it to let me buy "anything" from the store and it continues to say to me "Change your settings to purchase free or paid content", i have been through my parents account as well and
    it has been set to let me buy "anything"
     
    EliteWolf75, Jun 23, 2018
    #2
  3. akosin
    akosin Guest
    XBOX Live Gold and Parent Account

    I am trying to download Fable 3 since it became free for Gold members. The problem is that my account wont let me purchase it without using the parent account, and the parent account is not Gold because it is not used. Does anyone have any suggestions????
    Thank You!
     
    akosin, Jun 23, 2018
    #3
  4. Geth
    Geth Guest

    it does not let me make purchases, they say that I need authorization from my parents

    You will need to get the parental account to allow for this purchase.

    This is the only way to allow for it.
     
  5. Geth Win User

    it does not let me make purchases, they say that I need authorization from my parents

    You will need to get the parental account to allow for this purchase.

    This is the only way to allow for it.
  6. Mistress Sara Win User

    I cant buy a god membeship, Parents renstrinccions o somthing....

    Hi there,

    When you created your account did you enter your actual birthday? If so does that birthday put you at the age of majority for your region? For example in the U.S. the age of majority is 18 (that's when you are considered an adult).

    -

    If your account is a child account, it will need a parents permission to purchase Gold. The parental account will need to sign in and change the settings to authorize the purchase.

    -

    Does that make sense?
  7. onyxishere Win User

    Unable to redeem my Xbox 360 Gold games on my Xbox one.

    Sorry to hear it. If your account is considered a child account then the parent account will need to log in and make any changes to your purchasing authorization via their account.
  8. Klokkwork Win User

    Join Xbox-live Gold

    If it's asking for a login email and password when you try to purchase Gold, you may be operating a child account with parental controls in place preventing you from making the purchase. The reason it's not telling you that you have an incorrect password
    is because the password is correct. The problem is you're using the child email and password to authorize itself to make a purchase, and that's not going to fly. You need to enter the parental email and password.
  9. SammyVS Win User

    How Do I Transfer My Xbox Live Gamertag to a Different Microsoft Account?

    Your parents can manage and authorize you to make purchases for your account.
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it does not let me make purchases, they say that I need authorization from my parents

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