It did not recognize the subscription to gold

Discus and support It did not recognize the subscription to gold in XBoX on Consoles to solve the problem; He tells me that I have subscribed but then does not make me play online telling me to subscribe. d3b53130-0deb-4fe3-9297-18fce8dafb10 Discussion in 'XBoX on Consoles' started by CreepyThrower87, Dec 14, 2016.

  1. CreepyThrower87
    CreepyThrower87 Guest

    It did not recognize the subscription to gold


    :)
     
    CreepyThrower87, Dec 14, 2016
    #1
  2. Thomas Griepentrog
    Thomas Griepentrog Guest
    Live Gold Status not recognized

    Hello Support,

    I renewed my gold subscription two weeks ago and it is valid until 2018.

    My problem now is, that the rewards program does not recognize that gold subscription.

    What can I or You do to solve the problem?

    BR

    Thomas
     
    Thomas Griepentrog, Dec 14, 2016
    #2
  3. Azur al Ghul
    Azur al Ghul Guest
    Microsoft not recognizing Gold Membership

    Sadly it did not work. I also have to add that this applies when i go to the store via web browser on my pc. It doesn't recognize my membership when looking at lets say gold deals or what not, but at the Microsoft site it states i have a subscription.
     
    Azur al Ghul, Dec 14, 2016
    #3
  4. Mister Cizl
    Mister Cizl Guest

    It did not recognize the subscription to gold

    Hey CreepyThrower87! Is there another account you have attempted to add gold to, or is the issue with this account? Post back and let me know!
     
    Mister Cizl, Dec 15, 2016
    #4
  5. Mister Cizl Win User

    It did not recognize the subscription to gold

    Hey CreepyThrower87! Is there another account you have attempted to add gold to, or is the issue with this account? Post back and let me know!
  6. Smwutches Win User

    Gold subscription not recognized?

  7. Mister Beep Win User

    Gold Subscription Not Recognized

    Hey there,

    For issues such as this, the primary route we recommend taking is reaching out to our chat or phone support team through ourContact Uspage so they can take a look in your account. Feel
    free to keep us posted!
  8. Dexus Disaster Win User

    Gold subscription not recognized?

    On the billing page when renewing Xbox membership it displays the correct date of expiration but on the My account page it says N/A. My real problem is with rewards.xbox. I remember roughly 2 months ago I was able to view MyStats but now I can't and it is
    still using my old profile picture (it did this for as long as I remember).
  9. MajorIris Win User

    Gold subscription not recognized?

    Titles fixed :)

    I also want to point out that my xbox says N/A as well. Have you checked the date on Xbox.com?
Thema:

It did not recognize the subscription to gold

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