It asks me for authorization to buy a Fortnite package

Hi there,

there are a few things to try and check. First thing your father may want to check if everything is setup correct for the family settings:

https://account.microsoft.com/family/home

What also could be useful for your father is using the family settings app:

https://www.xbox.com/apps/family-settings-app

When everything was checked and verified be sure to try the purchase again, if fails also be sure to have your dad try and confirm the purchase via a different browser

After posting the above in this forum, just received the below after not having heard back from support team for sometime.

"Good Day! We appreciate your time in contacting Microsoft Support
for Xbox. Please know that we've carefully taken into consideration about your issue and already excalated your case to our higher team and upon investigation
your item was delivered and authority to leave was given. Best is to get in contact with the Courier."

No authority to leave was given, and the courier did acknowledge that I had indeed not given them authority to leave as no one had called me or written to me to
ask for such an authority. Furthermore why would I give authority to leave an expensive package when no one is home. Only option I would have given is to leave at depot or re-schedule delivery. The courier is Microsoft's responsibility and not mine. I have
followed up with the courier for almost 2 months, no one knows where the package is.

There should have been a card in the package with a code on it if it was the Fortnite package. Check all contents of the package good.

There's no such thing as an OEM 360 HDD. The only authorized HDDs for the 360 are accessory drives sold in retail packaging or used pulls from existing consoles.



When more than one storage device is available the console will ask where to place files.

There is nothing anyone can do if they are stuck in customs. Customs stops packages all the time. It is up to the people in customs to release them no one else has any authority with the release of the packages.