Issuse with display/is my hdmi drive going out?

My xbox one s recently had a really odd display error in which the screen displayed two full images as if I was using VR goggles(which I never have) the image was also a light green color.After going to my video settings a message from my xbox popped up
informing the hdmi drive "Could no longer support 4k resolution" I had to back down to 720 i just see one image and have proper color restored.After looking online I tried a different cable(a brand new one) nope nothing-even worse now my xbox doesn't display
AT ALL,so I switch the cables back to what I had originally had before the display error and....to my suprise 4k resolution is back. how? why? I have a one year warrenty through gamestop but I'm wondering if this one simple error as far the cord goes-which
by the way I had made sure they were firmly in place and free of dust so no wobly cables-so do I go to gamestop and demand a new one because after calling them they said either use the warrenty and get a new one or post here since the store's do NOT do anything
with the hdmi drives.So can anyone help me in making a decision in either taking it back or......getting another cord? I'm not sure.PLEASE HELP!!

:)

 

XBOX360S HDMI - Works on 1 TV but not others

This sounds like a frustrating issue. I did a little reading on HDCP handshaking and found this set of troubleshooting steps:

"General 1:1 (or digital receiver between source and display) HDMI handshake troubleshooting

If you are having HDMI handshake issues / audio video drops in general without HDMI Distribution equipment (e.g. Source device directly connected to display with HDMI Cable or if your Digital Receiver is not recognized by the display as an HDCP device if
between source and display) you might want to use a HDMI Switch between the source/receiver and the display. The receiver /source device then handshakes with the switch, the switch regenerates the handshake protocol and then handshakes with the display. The
switch which has another HDMI timing/chipset than the source device then negotiates with the display. Only use this method as a last resort if no additional firmware upgrades are possible to the source device or the display.

HDCP handshake issues can be caused by the HDMI cables that are used if the pins are damaged or the cable does not conform to the correct HDMI specifications. Change the cable to test if this is the case before inserting a switch between source and display
and use gold plated connector cables for best possible signal transfer on HDMI connections.

Most displays / sources have a sequence of buttons to press on the remote control or an option in the Menu to reset to factory defaults. Use this sequence or option to reset source / display to factory defaults and check if the HDMI Handshake issues are
solved."

 

black screen

General HDCP / HDMI Handshake problems and guidelines

When a HDMI / HDCP Handshaking issue occur the easiest way to re-negotiate the handshake is to power cycle the source device or the display. Always wait 10 seconds or longer when the display or source has been power cycled for the HDMI distribution equipment
to reset hdmi handshake / timing. Some displays may also re-negotiate the handshake when swopping to another input e.g. AV1 ,AV2 or another HDMI Port (wait 10 seconds) and swopping back to correct HDMI Input via remote control. HDMI Distribution equipment
should never be powered off since it provides the path for the HDCP / HDMI Handshake between source and display. Some devices such as switches and HDMI Switches / Combo splitters also allow for HDMI handshake re-authentication by switching from one input to
another and back to the input having HDCP handshaking issues. If power cycles on the Display or Source does not prove to be effective power cycle all HDMI equipment (Source, HDMI Distribution Equipment, Receivers / Amplifiers and Displays). If HDCP errors
still occur you need a firmware upgrade to sort out the HDMI port timing / handshake issues on the source or display. Please contact your Source device, Display or Digital receiver manufacturer for a firmware upgrade and advice on hdmi handshake issues. It
is often extremely difficult to troubleshoot these issues since the HDTV supplier will blame the source supplier, will blame the digital receiver supplier, will blame the Hdmi Distribution supplier etc. etc. If going through your total home entertainment setup,
make sure all your equipment has the latest firmware.

 

Hey DebatingCactus! Do you have another TV/Monitor you can test the console on? Post back and let me know!

 

same deal even on another 4k tv,all of what I previously said happens including the glitch or whatever it is

 

same deal even on another 4k tv,all of what I previously said happens including the glitch or whatever it is