Issues with Xbox One Accessories App

Discus and support Issues with Xbox One Accessories App in XBoX on Consoles to solve the problem; I setup a configuration, assign it to one of the slots on my elite controller, but it makes it a different configuration called 'config 1'. If you then... Discussion in 'XBoX on Consoles' started by TheRipper890, Apr 9, 2017.

  1. TheRipper890
    TheRipper890 Guest

    Issues with Xbox One Accessories App


    I setup a configuration, assign it to one of the slots on my elite controller, but it makes it a different configuration called 'config 1'. If you then try to change this 'config 1' to the original one that i made and try assign it, it creates another configuration
    called 'config 2' with the same configuration as 'config 1' before i changed it. This appears endless, and i am unable to play any of my games now as it doesn't properly use the configurations i make. Please help otherwise i'm not going to be able to play
    until this is fixed. I'm addicted to Xbox and a perfectionist, so i'm about to rip apart my xbox if this doesn't get fixed within a day. Thanks

    :)
     
    TheRipper890, Apr 9, 2017
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    M3tal Daz3, Apr 9, 2017
    #2
  3. XBF Jasmine Z, Apr 9, 2017
    #3
  4. TheRipper890
    TheRipper890 Guest

    Issues with Xbox One Accessories App

    I have done more testing, and it seems the issue is with the triggers. I prefer immediate response, so i have the triggers deadzones both set at 0-1, when i do this and try to assign a spot, the left trigger becomes 0-51, right trigger stays 0-1. If i change
    the left trigger to be higher than 0-1, when assigned to a spot, the new config compensates. For example, if i make both triggers 0-5, when assigned, the left trigger becomes 0-55. So when assigned, there must be a glitch where the left trigger immediately
    adds 50 for some reason, must be a glitch in the coding or something. If it helps, i also switch the functions of my bumpers and my triggers around, so i can tap fire using the bumpers, and i set the triggers to 0-1 so that when i use those functions i'm not
    required to press the triggers in as much.

    I have made a configuration like the one i have said before (triggers and bumpers switched, triggers both at 0-1, 2 paddle functions as well), i went to edit one today when it started having the issues i stated above. I deleted all of my configurations to
    see if it was an issue with the controller having access to too many configurations, but nothing changed. Thanks.
     
    TheRipper890, Apr 9, 2017
    #4
  5. TheRipper890
    TheRipper890 Guest
    Edit: Read this comment after the one i posted below.

    I have done even more testing. It appears that switching the functions of the bumpers an triggers around is the issue causing the left trigger to become 0-51 when i set it to 0-1.

    If you ask me to revert back to bumpers being bumper functions and triggers being trigger functions, i propose that since i have previously had a configuration where the functions of the bumpers and triggers are switched, and i could have the trigger deadzones
    set to 0-1, that you should send it to the technical team to have it fixed. It is not fair that i have gotten used to a configuration and for it to be messed with when i only recently have gotten used to the switching of the bumpers and triggers. Thanks.
     
    TheRipper890, Apr 9, 2017
    #5
  6. Miss Bijoux
    Miss Bijoux Guest
    Hey there Rokkettz!

    I just sat down with an Elite controller and the Xbox One Accessories App to test things out. I remapped some buttons, set my trigger zones to mirror yours, swapped triggers, etc and I was not able to have the same outcome you did. When you set your trigger
    stops, did you choose the button in the middle that mirrors the triggers?

    Your best bet would be to delete all your current configurations and reset your controller to default settings and try again. If it still doesn't work, reset your controller to defaults again then

    factory reset
    your console (choose the 'keep my games and apps' option here), and try again.

    If that doesn't work, post back with the exact steps and controller layouts you're trying to set up so I can try to walk through it on my end again.

    Keep us posted!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider Program troubleshooting.
     
    Miss Bijoux, Apr 10, 2017
    #6
  7. Deleting the configurations seems to have fixed the problem for me. Very annoying though, as I've spent considerable time on them.. Ah well, time to figure out how I've configured everything in my games..
     
    Mirula-0C346FB9-7A47-4CA5-A48E-D0D3A193E9CF, Oct 31, 2018
    #7
  8. TheRipper890 Win User

    Issues with Xbox One Accessories App

    I have done more testing, and it seems the issue is with the triggers. I prefer immediate response, so i have the triggers deadzones both set at 0-1, when i do this and try to assign a spot, the left trigger becomes 0-51, right trigger stays 0-1. If i change
    the left trigger to be higher than 0-1, when assigned to a spot, the new config compensates. For example, if i make both triggers 0-5, when assigned, the left trigger becomes 0-55. So when assigned, there must be a glitch where the left trigger immediately
    adds 50 for some reason, must be a glitch in the coding or something. If it helps, i also switch the functions of my bumpers and my triggers around, so i can tap fire using the bumpers, and i set the triggers to 0-1 so that when i use those functions i'm not
    required to press the triggers in as much.

    I have made a configuration like the one i have said before (triggers and bumpers switched, triggers both at 0-1, 2 paddle functions as well), i went to edit one today when it started having the issues i stated above. I deleted all of my configurations to
    see if it was an issue with the controller having access to too many configurations, but nothing changed. Thanks.
  9. Mirula-0C346FB9-7A47 Win User

    Issues with Xbox One Accessories App

    Deleting the configurations seems to have fixed the problem for me. Very annoying though, as I've spent considerable time on them.. Ah well, time to figure out how I've configured everything in my games..
  10. TheRipper890 Win User

    Issues with Xbox One Accessories App

    Edit: Read this comment after the one i posted below.

    I have done even more testing. It appears that switching the functions of the bumpers an triggers around is the issue causing the left trigger to become 0-51 when i set it to 0-1.

    If you ask me to revert back to bumpers being bumper functions and triggers being trigger functions, i propose that since i have previously had a configuration where the functions of the bumpers and triggers are switched, and i could have the trigger deadzones
    set to 0-1, that you should send it to the technical team to have it fixed. It is not fair that i have gotten used to a configuration and for it to be messed with when i only recently have gotten used to the switching of the bumpers and triggers. Thanks.
  11. Miss Bijoux Win User

    Issues with Xbox One Accessories App

    Hey there Rokkettz!

    I just sat down with an Elite controller and the Xbox One Accessories App to test things out. I remapped some buttons, set my trigger zones to mirror yours, swapped triggers, etc and I was not able to have the same outcome you did. When you set your trigger
    stops, did you choose the button in the middle that mirrors the triggers?

    Your best bet would be to delete all your current configurations and reset your controller to default settings and try again. If it still doesn't work, reset your controller to defaults again then

    factory reset
    your console (choose the 'keep my games and apps' option here), and try again.

    If that doesn't work, post back with the exact steps and controller layouts you're trying to set up so I can try to walk through it on my end again.

    Keep us posted!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider Program troubleshooting.
  12. XBF Crystal P Win User

    Devices and Accessories

    Hi there Volcannon,

    Thanks for reaching out. I'm sorry to hear about the issue with creating slots/profiles for the accessory device. What accessory are you working with? (Xbox One wireless controller, Xbox One Elite wireless controller, Adaptive Controller)

    I recommend taking a look at the following troubleshooting articles:


    Try this out and let us know the results.
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Issues with Xbox One Accessories App

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