ISSUES WITH XB ONE DISC DRIVE

Having issues with my disc drive "freezing", it will not automatically accept the disc I wish to use at times. The only fix that seems to work is totally shutting XB ONe down and even unplugging the power supply.............any thoughts???

:)

 

Games on disc and purchased downloaded games only start if account they were purchased under is logged in

I have a new XB One system that is doing duty for a family of four. We have kept our XB 360 as well. When we purchased the new One system, it came with three games, one on disc and two as DL'able codes. I additionally purchased a third game from the XB Store
and DL'ed it.

My sons have had no issues logging into their account and playing all of the games. Today, Monday, Dec 29th, neither of them can play any of the games, the disc included, unless they log my account in first, star the game and then go back to their account
and login into the game.

What changed overnight that messed this up?

 

fifa 14 digital copy

I got the free digital copy of fifa with xb one on launch day. I have been having massive issues with it the pay couple of weeks if I uninstall it from my hard drive will I be able to download it again for free?

 

This is the 360 forum, please remit your thread here
forums.xbox.com/.../4269.aspx for the best chance to get your problem solved.

 

Had this issue about 2 hours ago, and fixed it.

Step 1, go to settings> console settings> reset to factory settings

Step 2 unplug your ethernet cable wait for the system to reboot itself

Step 3 set up your console like you did the first time you got it,

Step 4 once it ask for internet, plug back your ethernet cable

Step 5 sign into your account

Step 6 (Once you are at the home screen) unplug your ethernet cable and install your game

Step 7 once your game is installed plug back in your ethernet cable and start game

*Step 8* this may or may not be necessary install game update if no update, start game

Step 9 Enjoy!