Issues with updating games over 4G

Discus and support Issues with updating games over 4G in XBoX Games and Apps to solve the problem; Hi. Until about 2 weeks ago I had no issues with updating or downloading anything over 4G (I use 4G as my home broadband due to poor fixed line... Discussion in 'XBoX Games and Apps' started by Classic Rorbs, Mar 3, 2020.

  1. Issues with updating games over 4G


    Hi. Until about 2 weeks ago I had no issues with updating or downloading anything over 4G (I use 4G as my home broadband due to poor fixed line broadband speeds in my area). Around 2 weeks ago I started to get "Installation Stopped" when trying to download
    anything I own or any game updates. It also comes with the 0x87e00005 error. I've researched these and have tried all the fixes, but still I have this problem. If I connect my xbox to the very slow fixed line broadband, it has no issues. Also, if I tether
    to my mobile phone, it won't download anything (same error code). Is anyone aware of if anything has changed in the last 2 weeks. I've been using the 4G home broadband for around 2 years with no issues (except it has always reported double NAT). Really don't
    want to go back to a 6mbps connection given that game sizes are getting bigger!! Any help gratefully accepted. Thanks.

    :)
     
    Classic Rorbs, Mar 3, 2020
    #1
  2. XBF Steven R Win User

    Issues with updating games over 4G

    Hey there
    Classic Rorbs
    ,

    We will be locking this thread due to it being revived by a new post. If the issue is ongoing, we recommend creating a new thread. We will be more than happy to answer any questions. Thank you and happy gaming!
  3. Shok1t Win User

    Issues with updating games over 4G

    I have had this issue ongoing for the last 2 months and can not find a solution ANYWHERE! I have tried a dozen different methods to try and solve this, i've spoke to four different Xbox Gamers through the Xbox support site, had two phone calls from Microsoft
    and have spoke to Three network.

    I am on Three network and Tether my Internet connection to the Xbox Via a Huawei Phone.

    At first I though it was just my Call of Duty:Modern Warfare game which I attempted to Install in December when it came to downloadin the last update" Installation Stopped" occurred so I assumed it was down to my storage space and bought a Seagate hard drive
    for extra memory. This did not work.

    Recently Since 2 weeks ago Fifa 20 and Forza will not update I have the same issue "Installation Stopped" the xbox attempts to install all three games at seperate times for a milli second then "Installion Stopped" will appear straight away.

    I have tried ….

    1. Uninstalling then Installing the game again.

    2. Resetting the Xbox to soft factory Settings.

    3. Clearing the Alternate Mac Address

    4. Changing the DNS settings.

    5. Changing the NAT moderate to Open through the Alternate port selection.

    6. Doing all of the above then unplugging the xbox and leaving it switched off for more then 5 minutes.

    I have spoken to Microsoft and Three, more then once and nobody has a clue how to solve this.

    Im guessing I am going to have to fork out for a router or modem like talk talk, virgin or a cheap home broadband just to use the xbox.

    If anybody knows an alternative solution to help out a dear gaming brethren from spending unnecessary money please help out.

    Peace.
  4. HyperVenom523 Win User

    Issues with updating games over 4G

    4G speeds are not enough for gaming since games are huge in size and 4G data speed has caps and huge latency, it is doable but is painful you can be updating 1 game for days
  5. Bestseller23 Win User

    Issues with updating games over 4G

    if you are using three home fi with a Huawei router b535 you are not the only one.
    Is this a known issue then? I've been using a mobile hotspot from my phone for a few weeks with no issues, then suddenly I get "Installation Stopped" on any update. Spoke to Three, and they quickly found something on a Microsoft forum (possibly this one)
    that said downloading on consoles was never supposed to be possible via a hotspot. But going down the route of 4G Home Broadband should provide a much better service that is compatible with XBox's minimum requirements for updating as well as streaming...

    Are you saying this isn't the case?
  6. djmistaspot Win User

    Issues with updating games over 4G

    As others are saying, you should contact your provider
Thema:

Issues with updating games over 4G

Loading...
  1. Issues with updating games over 4G - Similar Threads - Issues updating games

  2. Xbox App Crashes After Update + Xbox Game Bar Issues

    in XBoX Games and Apps
    Xbox App Crashes After Update + Xbox Game Bar Issues: Hello Xbox Community, Recently, I’ve been experiencing issues with the Xbox app after updating it via the Microsoft Store. When I open the app, it closes itself immediately. Additionally, when I...
  3. Issue with game updating freezing and uninstalling the game in question

    in XboX Insiders
    Issue with game updating freezing and uninstalling the game in question: Had a game updating issue where update froze for 30 plus minutes only to have the update then fully uninstall the game in question and all additional content submitted by /u/Bear_in_Cave...
  4. Game Pass subscription issues - billing info not updating

    in XBoX Games and Apps
    Game Pass subscription issues - billing info not updating: Hello everyone, I'm encountering an issue with my Game Pass subscription where my billing information isn't updating. I've tried updating my payment method several times, but it's not reflecting...
  5. Is there any way to fix the issue with having to re download the entire game every update...

    in XBoX Games and Apps
    Is there any way to fix the issue with having to re download the entire game every update...: Is there any way to fix the issue with having to re download the entire game every update for is that just something that I should expect from now on? Playing on Xbox series s...
  6. How do I fix updating issue for both disc and digital games

    in XBoX on Consoles
    How do I fix updating issue for both disc and digital games: Earlier I was trying to play rdr2 then the game said it needed an update so I clicked update then it said installation cancelled tired to do it agian same thing. So I then restart the xbox which...
  7. How do I fix issues with game updates and being unable to login to my account after...

    in XBoX on Consoles
    How do I fix issues with game updates and being unable to login to my account after...: My Xbox One console isn't working properly. First I tried to complete an update on EAFC24 which was 3.5GB and it kept freezing and updating for a second or two at a time then freezing for another...
  8. Microsoft Ultimate Word Games app update issue

    in XBoX Games and Apps
    Microsoft Ultimate Word Games app update issue: Today, I received an update for the Game. Afterwards the game would not load. I then restored my PC back earlier and then in Microsoft Store app turned off updates. Microsoft you screwed up...
  9. Game updating issues, slowed/stopped progress (Xbox Series X)

    in XBoX Games and Apps
    Game updating issues, slowed/stopped progress (Xbox Series X): I've got a Series X and I live in a rural area with poor/limited internet so downloads typically take several hours for large files (I use ethernet for best connection because of it). Recently I...
  10. Forced console update mid-game? Still an issue after so many years!!

    in XBoX on Consoles
    Forced console update mid-game? Still an issue after so many years!!: I have seen so many complaints about this and I have encountered this too many times. Was doing basic training in Gotham Knights (doing the checklist) and in the middle of performing this I got a...