Issues with the Xbox Pc app/Blackscreen stuttering

Discus and support Issues with the Xbox Pc app/Blackscreen stuttering in XboX Insiders to solve the problem; Hi fellas, from what i've seen, this is nothing new since the xbox Pc app isn't very good and has some issues but something really weird is happening... Discussion in 'XboX Insiders' started by /u/Renlock, Jun 30, 2022.

  1. /u/Renlock
    /u/Renlock Guest

    Issues with the Xbox Pc app/Blackscreen stuttering


    Hi fellas, from what i've seen, this is nothing new since the xbox Pc app isn't very good and has some issues but something really weird is happening to me, when i try to open the app my pc starts acting weird and each time i try to either: open anything, my screen goes to black for a few seconds and then it opens, also stuff like pressing the window key it goes black and then it appears, even doing something like right clicking my desktop to change display settings makes this happen.

    Even if i remove the app this happens and i have to do a system restore before i download it for my pc to be fine again. Anyone had a similar issue or knows what to do?

    TLDR: Basically when i downloaded the app and try to do anything on my pc it freezes for a couple of seconds, the screen goes to black and then the thing i tried to open appears on my screen.

    submitted by /u/Renlock
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    /u/Renlock, Jun 30, 2022
    #1
  2. Renlock Win User

    Xbox App for PC Issues/Microsoft store

    Hi Lucas, thanks for answering!

    Sadly, neither of those fixes helped me in my problem, i did all that and it still gives me numerous black screens, still crashes my pc.

    The only thing i didn't do was the fix and reset option on the xbox app, i can't do it since i can't even install it, and when i do i can't even get to the fixing part with so many stutters and flashing blackscreens.

    Also this doesn't happen on the xbox app only, it affects my whole computer with any window or app i have open.
  3. HA GRYPHON Win User

    Anyone Getting a Random Blackscreen with Apps?

    I am also getting this at times with some of the movie apps like Netflix and a few games, and I have found if I just back out all the way to Xbox Home and then try to restart the app or game then the blackscreen issue is resolved. If it stays blackscreen
    after that then if it is an app then try shutting the Xbox down and wait awhile before restarting the system. If it is a game then check the disc itself for scratches or laser burning. I hope that this response helps you out even if it is only 1%
  4. SoloSpartan01 Win User

    Xbox One Summer Update - after updating the game streaming to PC keeps disconnecting

    I updated the Xbox App Beta to version 22.23.11006.00000, and it seemed to fix the problem with the lag. There is still stuttering problems though. Some games stutter every 5-10 minutes, and other games stutter every 30 seconds.

    Thanks for the heads up on that, when you tested this. What quality setting were you using to stream? Low, Medium, High, Very High? If you changed it to a lower setting did that help?

    Xbox App Version: 22.23.11005.00000

    Xbox App Beta Version: 22.23.11006.00000

    Xbox Console OS Version: 10.0.143932123

    Windows 10 PC Version 1607, OS Build: 14393.447

    I have tested a few games on both the normal Xbox App and the Beta App, and both apps have the stuttering problem; neither of them have the lag issue any more. Both apps perform about the same(neither performs better than the other). The stuttering only
    seems to happen on the very high quality setting. When I use the high, medium, or low quality setting the stuttering problem goes away. I have played these games previously in the past couple months on the very high setting, and they didn't stutter like this.
    I have updated the Xbox App Beta to version: 22.23.18007.0, and it also has the same stuttering issue. Also, playing on the high quality setting actually does have some stuttering; it just doesn't happen as frequently as the very high quality setting.
  5. kingpin6866 Win User

    To continue, sign in on your console using this account.

    Started having same issue with Xbox Console Companion App. Uninstalled/reinstalled app on PC, reset the XBOX One console and still issue.

    I've started trying to stream via Xbox App. Everything seems fine until actually playing a game. Button presses and using controller seem to stutter, not register.

    So currently cannot stream my Xbox via my PC in any capacity.
  6. SoloSpartan01 Win User

    Xbox One Summer Update - after updating the game streaming to PC keeps disconnecting

    I updated the Xbox App Beta to version 22.23.11006.00000, and it seemed to fix the problem with the lag. There is still stuttering problems though. Some games stutter every 5-10 minutes, and other games stutter every 30 seconds.

    Thanks for the heads up on that, when you tested this. What quality setting were you using to stream? Low, Medium, High, Very High? If you changed it to a lower setting did that help?
    Xbox App Version: 22.23.11005.00000

    Xbox App Beta Version: 22.23.11006.00000

    Xbox Console OS Version: 10.0.143932123

    Windows 10 PC Version 1607, OS Build: 14393.447

    I have tested a few games on both the normal Xbox App and the Beta App, and both apps have the stuttering problem; neither of them have the lag issue any more. Both apps perform about the same(neither performs better than the other). The stuttering only
    seems to happen on the very high quality setting. When I use the high, medium, or low quality setting the stuttering problem goes away. I have played these games previously in the past couple months on the very high setting, and they didn't stutter like this.
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Issues with the Xbox Pc app/Blackscreen stuttering

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