Issues With Remote Play/Xbox App on IOS 16

Discus and support Issues With Remote Play/Xbox App on IOS 16 in XboX Insiders to solve the problem; Hey team and insiders. Just wanted to file a big report and let insiders know as a PSA that the Xbox app currently has issues on IOS when updating to... Discussion in 'XboX Insiders' started by /u/AvengedFADE, Sep 27, 2022.

  1. /u/AvengedFADE
    /u/AvengedFADE Guest

    Issues With Remote Play/Xbox App on IOS 16


    Hey team and insiders. Just wanted to file a big report and let insiders know as a PSA that the Xbox app currently has issues on IOS when updating to IOS 16. Remote play will give a black screen and error code when trying to use it from a mobile data/cellular connection, or a remote wifi connection. Remote play will still work over Local Network/Local Wifi, however any other scenario will present you with a black screen, followed by an error message “We found your console but can’t connect. Try from a different Wi-Fi or cellular network” as well as an error code.

    There are also issues with connecting an existing console to the Xbox app. Trying to connect a console to the Xbox app when signed in will give you the message “please enable remote play on your Xbox” despite remote play being enabled on these devices. Typically by enabling/re-enabling it, hard restarts of both iPhone/Xbox, as well as going to the “console info” settings I’ve been able to force connect, but there are definitely issues.

    I can confirm that downgrading my iPhone software back down to IOS 15.2.0 has solved this issue, but for anyone on IOS 16.0.2 there are issues. I am running an IPhone 13 Pro Max, and have confirmed these issues in both the retail Xbox App IOS, as well as the TestFlight (Insiders) Xbox App on IOS.

    submitted by /u/AvengedFADE
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    /u/AvengedFADE, Sep 27, 2022
    #1
  2. IonBlade Win User

    Any fix for remote play from IOS 16 not connecting?

    No work.

    Still can’t remote play on ios16 with 5G data.
    Yup, remote play from any network outside of the network the Xbox is on is currently broken on iOS 16 and has been since iOS 16 beta's initial release.

    The Xbox team is aware of it - see Spartycrunch's response at https://www.resetera.com/threads/xbox-remote-play-is-broken-on-ios-16.652536/

    There's a thread on Reddit with dozens of people having the same issue. https://www.reddit.com/r/xboxinsiders/comments/xpmjdi/issues_with_remote_playxbox_app_on_ios_16/

    The reviews on the iOS app on the iOS App Store are filled with people reporting the same, if you sort by most recent reviews.

    The steps listed by Dérek will have no effect, as this is a bug in the Xbox app on iOS 16, not an issue with the Xbox or NAT configuration, as evidenced by the fact that Android, iOS 15 and below, and Windows devices will be able to remote play from the same Xbox out of network, but iOS 16 fails for those impacted.

    Microsoft has yet to formally acknowledge this in any known issues listings. The best we can hope for is that a fix goes in at some point, versus them continuing to sweep it under the rug.
  3. SHAFT0b43dbb8-33cd-4 Win User

    Any fix for remote play from IOS 16 not connecting?

    Exactly my same issue. Thanks everyone for your help and I also hope Microsoft fixes this issue asap. They have to know right?

    No work.

    Still can’t remote play on ios16 with 5G data.
    Yup, remote play from any network outside of the network the Xbox is on is currently broken on iOS 16 and has been since iOS 16 beta's initial release.

    The Xbox team is aware of it - see Spartycrunch's response at https://www.resetera.com/threads/xbox-remote-play-is-broken-on-ios-16.652536/

    There's a thread on Reddit with dozens of people having the same issue. https://www.reddit.com/r/xboxinsiders/comments/xpmjdi/issues_with_remote_playxbox_app_on_ios_16/

    The reviews on the iOS app on the iOS App Store are filled with people reporting the same, if you sort by most recent reviews.

    The steps listed by Dérek will have no effect, as this is a bug in the Xbox app on iOS 16, not an issue with the Xbox or NAT configuration, as evidenced by the fact that Android, iOS 15 and below, and Windows devices will be able to remote play from the same Xbox out of network, but iOS 16 fails for those impacted.

    Microsoft has yet to formally acknowledge this in any known issues listings. The best we can hope for is that a fix goes in at some point, versus them continuing to sweep it under the rug.
  4. EddieJones Win User

    Xbox cloud gaming doesn't work on iphone 11 on cellular (works on wifi, and my Android works on both wifi and cell so I know its not the network)

  5. Onyx Is Here Win User

    iOS 16 remote play issue

    Hello TheePredator, sorry to hear you're having trouble with your device.

    I'm afraid the issue with iOS is still ongoing as you can see here https://support.xbox.com. However, you can still access online play via https://xbox.com/play
  6. Georges C. Win User

    How to fix remote play on iOS 16?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello, unfortunately there is this problem with remote play on iOS 16, but there is still no solution for it.

    https://answers.microsoft.com/en-us/xbox/forum/...
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Issues With Remote Play/Xbox App on IOS 16

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