issues with purchased items

Discus and support issues with purchased items in XBoX Games and Apps to solve the problem; I purchased Lightfall for 120$ on destiny and didn't receive the dungeon key, and I'm not trying to pay extra 20 dollars for something that was... Discussion in 'XBoX Games and Apps' started by landen g, Jun 23, 2023.

  1. landen g
    landen g Guest

    issues with purchased items


    I purchased Lightfall for 120$ on destiny and didn't receive the dungeon key, and I'm not trying to pay extra 20 dollars for something that was supposed to come in Deluxe edition.

    :)
     
    landen g, Jun 23, 2023
    #1
  2. landen g Win User

    issues with purchased items

    I have done that yes. For the deluxe edition it should have been automatically installed since it doesn't classify as another item but that never got installed.
  3. landen g Win User

    issues with purchased items

    I appreciate for the quick response.

    The only item I received was the seasonal pass bonuses and the Lightfall campaign, so I didn't receive the dungeon key or the weapon cosmetics
  4. Janet_C Win User

    issues with purchased items

    Hello!

    I'm an independent advisor and a member of the Xbox Community just like you.

    I'm happy to help you today.

    I am very sorry that you are going through this situation, I hope you can help me with the following question.

    Did you receive all of the content included with Lightfall except for the article it mentions or did you receive nothing?

    Greetings
  5. Janet_C Win User

    issues with purchased items

  6. landen g Win User

    issues with purchased items

    So for that link it talked me to bungie then takes me to the home screen of bungie and it won't allow me to go back and properly report the issue to bungie
Thema:

issues with purchased items

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