Issues With Parental Passcode

Discus and support Issues With Parental Passcode in XBoX on Consoles to solve the problem; My Xbox is not allowing me to play Bioshock today saying that I need to enter a passcode because of parental settings. I've entered the regular... Discussion in 'XBoX on Consoles' started by GrouchyLeek8, Nov 25, 2015.

  1. GrouchyLeek8
    GrouchyLeek8 Guest

    Issues With Parental Passcode


    My Xbox is not allowing me to play Bioshock today saying that I need to enter a passcode because of parental settings. I've entered the regular passcode and it has not worked and the security question is not right for the one I originally did. Is there a
    way to reset this somehow? The email and everything is all matching my account but this passcode isn't working for me.

    :)
     
    GrouchyLeek8, Nov 25, 2015
    #1
  2. My Xbox Live passcode has been forgotten!

    Are you referring to the Xbox LIVE passcode or the Parental Settings passcode? Only the LIVE passcode can be removed by recovering. The parental passcode can only be removed by either knowing the passcode or answering the secret question.
     
    Mister Gwyther, Nov 25, 2015
    #2
  3. Parental controls

    Prince: This is incorrect. Recovering an account will only reset an Xbox LIVE passcode, not the parental passcode.

    Dodge: The only way you can remove a parental passcode is to A) know the passcode, or B) know the answer to the security question.
     
    Mister Gwyther, Nov 25, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Issues With Parental Passcode

    Sorry to hear it. What you'll need to do is call phone support and they can walk you through the reset procedure. If you live in North America dial 1-800-469-9269
     
    onyxishere, Nov 25, 2015
    #4
  5. onyxishere Win User

    Issues With Parental Passcode

    Sorry to hear it. What you'll need to do is call phone support and they can walk you through the reset procedure. If you live in North America dial 1-800-469-9269
  6. Mister Gwyther Win User

    My Xbox Live passcode has been forgotten!

    Are you referring to the Xbox LIVE passcode or the Parental Settings passcode? Only the LIVE passcode can be removed by recovering. The parental passcode can only be removed by either knowing the passcode or answering the secret question.
  7. Mister Gwyther Win User

    Separate Password For XBox Live and Parental Controls

    Hey Grosse! Are you referring to the Xbox LIVE passcode (unique to each account, limits access to LIVE) or the Parental passcode (used to edit family options)? The LIVE passcode can be used or not, it's totally up to you, but a Family Passcode must be on
    if you want the Parental settings in place. Does this help your issue? Let me know, thanks!
  8. Mister Gwyther Win User

    Parental controls

    Prince: This is incorrect. Recovering an account will only reset an Xbox LIVE passcode, not the parental passcode.

    Dodge: The only way you can remove a parental passcode is to A) know the passcode, or B) know the answer to the security question.
  9. Mister Gwyther Win User

    Removing Passcode

    That depends, are you referring to the Xbox LIVE passcode (to sign in to the account) or the Parental Passcode (download content, change settings)? The LIVE passcode can simply be reset by recovering your account, or going into the menu and disabling it
    (requires the passcode). The Parental passcode will not be affected by recovering, and can only be disabled by knowing the code or answering the security question.
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Issues With Parental Passcode

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