Issues with new Xbox One X console

Discus and support Issues with new Xbox One X console in XBoX Games and Apps to solve the problem; Having issues with a new Xbox One X console i bought today, getting the message "Do you own this game or app? Error code 0x803f8001" Anyone have this... Discussion in 'XBoX Games and Apps' started by advent_864, Feb 15, 2019.

  1. advent_864
    advent_864 Guest

    Issues with new Xbox One X console


    Having issues with a new Xbox One X console i bought today, getting the message "Do you own this game or app? Error code 0x803f8001" Anyone have this issue before?

    Trying to play Red Dead Redemption 2 from an external hard drive, had been playing the game on my old Xbox One as well. Anyone know if i would need to reinstall the game to the Xbox One X internal hard drive to play this or it should still work from the
    external hard drive. Trying to copy the game data from my external drive to the internal drive at the moment.

    :)
     
    advent_864, Feb 15, 2019
    #1
  2. Sedgendary Win User

    Metro Exodus not saving a single dang thing, fixed. you're welcome

    That link is for issues on an Xbox One X console, this issue is an issue with the new Xbox (Beta) app for PC
  3. XBF Jasmine Z Win User

    Issues with new Xbox One X console

    Hi Advent,

    We will be locking this thread as it is an
    old post. I would like to add, though, that you should try to uninstall the game
    from the external hard drive then reinstall the game directly into the internal drive. Check to see if it still has any issues after that. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    You are more than welcome to start another thread detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to help!

    Thank you
  4. advent_864 Win User

    Issues with new Xbox One X console

    Tried the hard reset and factory reset, still not working.
  5. M3tal Daz3 Win User

    Issues with new Xbox One X console

  6. choppyseize Win User

    Issues with new Xbox One X console

    Are you designated as the home Xbox on the newer Xbox console? It sounds like you're still attached to the old one.
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Issues with new Xbox One X console

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