Issues with my Xbox that I will need help with.

Hello @ADisgruntledUser I hope everything is going well for you!

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

I highly recommend following the troubleshooting steps here:

After each step please try to see if the issue is fixed!

First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

If the issue persists, please select Settings > Network > Network settings > Advanced settings > Alternate Mac address : CLEAR > Restart.

If you are still encountering the same issue please try the following steps :

1-Press the Xbox button to open the guide.

2-Select Profile & system > Settings > Devices & connections > Blu-ray > Persistent storage.

3-Turn off and unplug your console, and then wait 5 minutes.

4-Plug in and turn on your console

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming

Thanks for your reply, Carez. Let's see how it goes.

Sorry about that, Carez. I am afraid there may be a problem on the console itself. If it persist, you need to consider getting it repaired.

I only have one Xbox and it is an Xbox One.

You can also consider resetting your console, Carez. If the issue remains, your console needs to be repaired. Sorry