Issues with messages and the friends list

Discus and support Issues with messages and the friends list in XBoX Games and Apps to solve the problem; Conversations are not being properly synced across the console/Xbox.com and the app. Sometimes I have active conversations going on the console. I log... Discussion in 'XBoX Games and Apps' started by SigmaTheDJ, Mar 26, 2017.

  1. SigmaTheDJ
    SigmaTheDJ Guest

    Issues with messages and the friends list


    Conversations are not being properly synced across the console/Xbox.com and the app. Sometimes I have active conversations going on the console. I log into Xbox.com and go to Messages and all of my conversations show up there, but when I fire up the Xbox
    app it says I have no messages/conversations. Sometimes it does show some conversations, while others are missing, so I might have 4 conversations going via the console, but when I fire up the Xbox app, only 2 show up there. I'm fairly sure that this only
    affects the beta version of the app, not the non-beta version.

    Often when I fire up the app it says "We are unable to show your friends list at the moment. Try refreshing the app.", however, when I hit the refresh button the same error message immediately pops back up. If I quit the app and relaunch it, again, the same
    error message immediately pops up in place of my friends list. I have to quit the app and leave it for a while, and then when I launch it it will usually work. This affects both the beta and non-beta versions of the apps.

    Also, you still have not fixed the issue with all friends sometimes showing as offline, then each online friend appearing in the "Online" section 1 at a time every few seconds.

    :)
     
    SigmaTheDJ, Mar 26, 2017
    #1
  2. chuckles0991
    chuckles0991 Guest
    The only thing I'm worried about

    is my friends list. I see the Service Status page says people are experiencing difficulties with:

    • Sending text or voice messages to other Xbox LIVE members
    • Sending or receiving Beacon notifications
    • Receiving game invitations or notifications
    • Viewing messages
    Leaving us with this message:

    We know that our lovely Xbox Members are experiencing some issues when trying to send and receive messages, see friends' statuses, send game and party invites, and accept friend requests on Xbox LIVE. We're on top of it, don't you fret! We want you to know
    that we're actively working toward a fix and we'll let you know how we're doing in 30 minutes. Thank you for being so patient with us!

    When Microsoft says they are fixing the issues regarding seeing friends' statuses, does that mean they are working on bringing our friend lists back up? I've been keeping any eye on the Service page all day, and have yet to see anything specifically relating
    to the loss of our friend lists....
     
    chuckles0991, Mar 26, 2017
    #2
  3. Aeon Viking
    Aeon Viking Guest
    Xbox update 4/13 Issue....

    Ok , so the XBL service went down earlier today , about 2PM. (CMT) It is now 10PM almost 11PM.......Still no friends list.... Still no messages / voice messages.....Thats 8+ hours with still persisting issues....Help?
     
    Aeon Viking, Mar 26, 2017
    #3
  4. SigmaTheDJ
    SigmaTheDJ Guest

    Issues with messages and the friends list

    This is still totally messed up.

    On the console I have 5 conversations going. When I log into Xbox.com, I see all 5 conversations.

    When I fire up the Xbox app on my PC, either the beta or the most recent non-beta, I just see 2 conversations and the others are missing. If I sign out of the app(s) and back in - same thing.

    The basics STILL don't work in 2017.
     
    SigmaTheDJ, Apr 4, 2017
    #4
  5. SigmaTheDJ Win User

    Issues with messages and the friends list

    This is still totally messed up.

    On the console I have 5 conversations going. When I log into Xbox.com, I see all 5 conversations.

    When I fire up the Xbox app on my PC, either the beta or the most recent non-beta, I just see 2 conversations and the others are missing. If I sign out of the app(s) and back in - same thing.

    The basics STILL don't work in 2017.
  6. guile_mrd Win User

    Friends List, Messaging, Party

  7. vastgsm007 Win User

    XBOX LIVE FRIENDS LIST UNAVAILABLE AGAIN

    Yeah, originally the ownly message I saw is an issue regarding minecraft, however they have now added social and gaming and friends list and sending and receiving messages to that list too.
  8. {Parity} Win User

    Friends list Issues

    Great!! Glad it worked for you. Happy Gaming!!
  9. SpiringData58 Win User

    Friends list Issue

    Just cleared the alternate MAC and it didnt help either. Not sure if it's supposed to be like one of those over time it should refresh and fix but for now it didnt help
Thema:

Issues with messages and the friends list

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