Issues with loading a pre made xbox profile to the 360 console

Xbox 360 - Error 801540A9 (Downloading Profile)

Hey,

I am trying to download my profile my Xbox 360 (Xbox Live account was created in the Windows 10 microsoft site), however when I put in my email and app password I am presented with the following message: "Sorry, there's a problem with the credentials
that you're using to sign in. Go to https://account.live.com to fix the problem." It then says a couple of lines below "801540A9". I am pretty sure that all the login credentials are correct so I'm not sure what the issue is exactly.

Please help! I have one month to use the paid for Ultimate pkg and I would love to use it!

thanx

:)