Issues with installing PC games

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey RoelBeijnes, how are you today? Hope you're well.

There are a couple of things we could try:

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

Hi Noodle,

As the question has been answered, I will go ahead and lock this thread as to prevent repetitive answers. Feel free to come back anytime if you have a question or issue.



Thanks,

Brad

You both answered correctly, thanks for take your time with my question.

Hello ·Noodle,

I checked in my machine and I face the same scenario you described.

As the Beta is over, it is possible that they are not offering the client download as of now and this is just some kind of placeholder on the Xbox App.

Agreed. The Beta is over, and the full game will for sure be getting updates before it is ready to play next month, so wait till then is the best option.

Hello ·Noodle,

I checked in my machine and I face the same scenario you described.

As the Beta is over, it is possible that they are not offering the client download as of now and this is just some kind of placeholder on the Xbox App.

Agreed. The Beta is over, and the full game will for sure be getting updates before it is ready to play next month, so wait till then is the best option.