Issues with filing for a case review

Discus and support Issues with filing for a case review in XBoX on Consoles to solve the problem; I recently received a 1 week communication suspension on XBL I have gone to the enforcement website looked at the qualifications for appealing for a... Discussion in 'XBoX on Consoles' started by o SoQuick, Feb 17, 2017.

  1. o SoQuick
    o SoQuick Guest

    Issues with filing for a case review


    I recently received a 1 week communication suspension on XBL I have gone to the enforcement website looked at the qualifications for appealing for a case review (I meet all qualifications) i then went to where you attempt to file for a case review but it sayings
    that I dont meet the qualifications (Which again I checked and I do) if anyone knows the reason for this or could help me resolve the issue it would be greatly appreciated.

    :)
     
    o SoQuick, Feb 17, 2017
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Enforcement

    The enforcement team doesn't uses the forums and we can't help you with suspension issues

    To check your suspension or if eligible for a case review: https://enforcement.xbox.com

    If you have issues filing a case review change the browser you are using
     
    M3tal Daz3, Feb 17, 2017
    #2
  3. KindGryphon
    KindGryphon Guest
    enforcement

    The only way to contact the enforcement team is through the case review process.

    What trouble are you having exactly with filing the case review? Also not all suspensions are eligible for case review. 24 hour suspensions for example are not eligible for review.
     
    KindGryphon, Feb 17, 2017
    #3
  4. {Parity}
    {Parity} Guest

    Issues with filing for a case review

    You will have to follow the instructions at the enforcement team website for submitting a case review. That is the only resource for doing it and no one in the forums or support has access to the information. Xbox Enforcement | How Do I

    Good Luck!!
     
    {Parity}, Feb 18, 2017
    #4
  5. {Parity} Win User

    Issues with filing for a case review

    You will have to follow the instructions at the enforcement team website for submitting a case review. That is the only resource for doing it and no one in the forums or support has access to the information. http://enforcement.xbox.com/home/howTo#sub-topic0-6

    Good Luck!!
  6. Smwutches Win User

    File A Case Review

    If you're able to, you can try going to http://enforcement.xbox.com to see about submitting a case review for the suspension.

    As far as the Ambassador program, you can email xboxambs @ microsoft.com (remove the spaces) to contact Ambassador staff. However, without a successful case review from the enforcement team, you most likely will not be able to rejoin.
  7. DMC14 Win User

    Cant file a Case Review

    and the case review system isnt legal. a questionaire thats just to get rid of kids.

    pick up your game micropedo
  8. ngocphi Win User

    Can’t file a case review

    That because account tampering cannot be applied since it on the Xbox servers not your console

    It's not something you can unprove since your account is online
  9. Smwutches Win User

    Can’t file a case review

    Not all suspensions/bans are eligible for a review and that is most likely the case for yours.
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Issues with filing for a case review

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