Issues with content on Rainbow Six Siege

Discus and support Issues with content on Rainbow Six Siege in XBoX Games and Apps to solve the problem; I buy a lot of pro sets skins with the gold chibi, the one of ash iq termite sledge pulse etc. and after the last patch i doesnt have nothing. i dunno... Discussion in 'XBoX Games and Apps' started by arturodiaz_, Oct 10, 2017.

  1. arturodiaz_
    arturodiaz_ Guest

    Issues with content on Rainbow Six Siege


    I buy a lot of pro sets skins with the gold chibi, the one of ash iq termite sledge pulse etc. and after the last patch i doesnt have nothing. i dunno where they go

    all the skins of black ice, and now i doesnt have it, i have the history of all my purchases and i want to get all back because i buy everything with real money!.... you can check my acc i have spent more than 300usd in the game.... And tthe ones of pro league
    T1 Complete and i doesnt have anithing in my acc i will put some screenshots of my purchases

    And Ubisoft Suppoer answer me with this;

    [table][tr][td]Spencer H @Ubisoft Support escribió:[/td][td]2017-10-10 01:43 PM CDT[/td][/tr][tr][td]Hello ArturoDiaz91, You will need to contact Microsoft Xbox Support for assistance with this matter. We are unable to provide support for their accounts and CD-Keys as we do not have access to their servers or back-end tools. If you are unable to download an item to your Xbox console, you will need to contact Xbox Support. All content downloaded to the console is done so through the console network. Ubisoft does not have access to their networks, as stated above, and has no direct impact on downloads. Xbox Support Phone: 800.469.9269 Online: Contact Us | Xbox Support Regards, Spencer H. Ubisoft SupportSo i need help of microsoft support pls !![/td][/tr][/table]

    :)
     
    arturodiaz_, Oct 10, 2017
    #1
  2. How do I get the Rainbow Six Vegas and Vegas 2 games that come with Rainbow Six: Siege

    I recently bought an Xbox One S and purchased Rainbow Six: Siege. On the case it says that it comes with Rainbow Six: Vegas and Rainbow Six: Vegas 2, however there are no instructions on how to obtain the copies of these games. Does anyone know how I can
    obtain these games that came with Rainbow Six: Siege? Thank you.
     
    ibleedgreen007, Oct 10, 2017
    #3
  3. Issues with content on Rainbow Six Siege

    Hey there ArturoDiaz91,

    Microsoft is responsible for supporting the purchasing side of the DLC in question, where the developer/publisher is best to assist with in game content missing after an update. We'd suggest first making sure that you're signed into the same account that
    purchased the DLC and then reach back out to Ubisoft Support. It sounds like they may have been confused on the issue, since you mentioned that you've been able to purchase the content already.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Oct 11, 2017
    #4
  4. BizarroMantis Win User
  5. Misses Quinzel Win User

    Tom clancy the division promotion

    Thanks for confirming, Ca55ius2K! There was an issue where users that pre-ordered The Division and received the Rainbow Six bonus currency were receiving the Rainbow Six Siege game for free. This has since been resolved, and you will need to purchase Rainbow
    Six Siege if you would like to continue playing it. Thanks for understanding!
  6. Belle_696 Win User

    missing rainbow six siege operators

    Hello Omar,

    If you purchased on Steam platform, then you will have to contact their support if you are missing content. Only Steam support can verify your purchase so please reach out to them. You may also try with Ubisoft support but you will need to submit proof of purchase.

    https://www.ubisoft.com/help/rainbow-six-siege/...

    Regards,

    Belle
  7. Drakoven Win User

    PLEASE HELP I am getting an error code when I try and play wwe 2k16. The error code is 0x803f900a.

    Same issue with rainbow six siege. This needs to be fixed as soon as possible.
  8. Mister Mascot Win User

    Issues with content on Rainbow Six Siege

    Hey there ArturoDiaz91,

    Microsoft is responsible for supporting the purchasing side of the DLC in question, where the developer/publisher is best to assist with in game content missing after an update. We'd suggest first making sure that you're signed into the same account that
    purchased the DLC and then reach back out to Ubisoft Support. It sounds like they may have been confused on the issue, since you mentioned that you've been able to purchase the content already.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
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Issues with content on Rainbow Six Siege

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