Issues with console software

Time zones are matching, and no disc in drive. That link is the one I was referring to that blacked out my console.

Here's a pic of what it caused to my Xbox after trying the Offline Diagnostic Tool:

i.imgur.com/MbhfbXWh.jpg

Any other help is needed. This is getting amazingly annoying and I can't pay to buy a new one with working software.

Didn't know there was an advanced exchange. Thanks. I'll see what the price is and try it out. Really appreciate it.

Yeah, I'm not sending my console in without a replacement first. I spent $500 on this and it barely works. So, unless they want to send me an X1 first while I have t wait for a fix, then this can't happen.

Any other suggestions are welcome.

Advance exchange: Microsoft will send a replacement product to you first, and then you'll send back your non-working item. There are a few important things to note about advance exchange:

• A service fee may apply
• You must provide credit card details for an advanced exchange. A hold for the value of the console or Kinect sensor will be placed on your credit card.
  
• You're responsible for sending the non-working product in within 14 days after receiving the replacement to avoid having your credit card charged.
  

To request advance exchange, contact Xbox Support to verify your eligibility.

If it freezes during the update or after, and the offline tool does not work, then you need to send in your console for repair.
https://myservice.xbox.com