Issues with Acer monitor working with xbox one s

Kyle Sproates · Jan 4, 2024

Hi there. My son jumped the gun and bought a Acer monitor without asking us to look at it. Monitor arrived yesterday but when connected to his xbox one s using Hdmi cable, it said input not supported. The model is Acer KB272HL Version KB272HL Hbi. Your help is greatly appreciated

:)

Obsessive Power

Hi,

That is a 1980P monitor and the console is to 4K which this display doesn't support. To fix it you need to reset the display settings

Reset Xbox display settings.

Oliver Rzadowski

Hi, it's an Xbox One S

My monitor is an Acer and has speaker and a headphone jack and when I plug it into a TV it does work, I'm not too sure what os I'm using either

XA JJKILLERs

So i moved my xbox one s to a different tv for a few days and i hooked it back up to my acer monitor, ever since then it just will not display 1080p it works fine on 720 but not on 1080 ive reset the whole system, turned it on and off, played around
with the settings. It will either flash the screen, show green pixelated dots, or blatantly not display i have no idea on what may have happened it was literally fine right before i moved it back up.

What model is the acer is it a 1080 monitor or is it in 1080 mode

SwordofWhedon

Monitors, specially ones that have been overclocked tend to use nonstandard timings which can cause issues with compatibility. Please make sure the monitor firmware is updat3d, and failing that you should call Acer about these compatibility issues. Xbox uses standard VESA resolutions and timings.

XBF Leo G

Hello Goldstandard56k,

Thank you for posting on the Xbox forums. Is the console enrolled in the
Xbox Insider program? Does the console display in 1080p on the television instead of the Acer monitor? Does the Acer monitor have second HDMI port? If the monitor has a second HDMI port, we suggest plugging the console into that port. Be sure to let us
know the results!

Issues with Acer monitor working with xbox one s