Issues with a person getting personal information

I was told to post this here, unsure if this is the correct part to post in.

While playing Gears of War 1 tonight with my wife, she received a message from one of the players we were facing, gamertag [GT Removed} - Do not name and shame on the forums. . Saying her city name, then that he was going to come from Texas
to there to *** her. She does not have that information anywhere on her profile and now we're worried about how he got this information. And if he is going to try to some way, some how get more information from the account. She has already changed her password
just incase. Please help.

:)

 

Personal information security issues

I first want to say what a big fan of the game nba2k15 i am. I haven't played anything else since I purchased it. I've become incredibly addicted to the My Team portion of the game. Everything about it us great. My favorite part of the game is the pack openings.
I look forward to all of the new players and cards when they are released. So much so, that I've spent a great deal of money purchasing VC in order to add to my collection. I've probably spent about 4-5 times what I paid for the game in VC alone. I have no
issue with that, even though I never have been big on purchasing game add ons, I feel like it truly adds to the game to obtain the new players.

Unfortunately, this is where I have a major issue. Since I began using a credit card to purchase VC, I've had to cancel my card three times due to fraudulent charges showing up on my account. Now I could chalk that up to just being a coincidence. However, the
last time I purchased the VC, I had two fraudulent charges show up on the same card within 7 hours, when that was the only time I had used that card that week.

I can understand server issues causing problems in connectivity or even being down altogether. What I can not understand is how my personal information and finances can't seem to be protected when I use them to make in game purchases. Considering how much online
purchasing I do nowadays I've never had a problem happen as frequently since I began playing this game. A game which I've enjoyed more than any other sports game in recent years and a game which I chose to spend hundreds of dollars to purchase additional add
ons. I'm highly frustrated, disappointed, and discouraged by this experience. Not to mention the inconvenience and danger of having someone else obtain my credit information on multiple occasions. I'd like to think that a major company that has no problem
coming up with new ways to entice me to spend extra money on a game I already own would be able to protect my credit information or at least take steps to do so. Hopefully in the future others don't have the same problems I've had. I do know that I will not
be purchasing any VC in the future for fear of my accounts being hacked yet again. And yes, I'm aware of the prepaid cards, but that's no excuse to skimp on security for those that spend hard earned money on your games.

 

Would you like to secure your account better by having new tactics?

asking for a persons personal login information will earn you a suspension

 

sorry you cannot call out tags I am sure that user got your general location off of your IP address but he/she would NOT know your physical address unless you give it out. just block communications with that user and move on, changing the password was a
good thing to do as well.

 

I agree. I do hope you reported the message. If you do have concerns contact support from the link at the bottom of this page.

 

Support is the one that told me to post here. I think I'll just call Microsoft.

 

The support rep gave you incorrect information you are not allowed to name and shame here.

Please report the user by following the steps in this link.
www.xbox.com/.../abuse