Issues when using a different microsoft account for Minecraft than on the Xbox app

On the computer, the game uses the Xbox profile that is signed into the Xbox app, but it can cause issues if the account that is signed into the Microsoft store is different than the one signed into the Xbox app.

So, please check if your Microsoft store account and the Xbox app account are the same and they are your main account. If possible, sign out of both apps, then sign in again.

Thanks for the tip. Yes, that fixed the issue for me! For several reasons, the Xbox account I use is different than the account used for the Microsoft Store app. I had no idea the Xbox beta standalone app would tie in to the Store for authentication. I don't
want to be forced to continually sign in/out with different accounts in the store app to make this work right. Hopefully, Microsoft will provide built in authentication and standalone capabilities to the Xbox app itself.

Thanks for taking the time to reply back with this solution.

Hello,

Want to sign in to your app as a different user?

Use your Xbox app with a different Microsoft account

To switch to a different Microsoft account than the one you’re signed in with in your Xbox app—as you’d want to do if your Xbox gamertag is associated with a different Microsoft account (formerly known as a Windows Live ID)—do the following.

Sign in to your PC using a different Microsoft account

1.On your PC, select the Settings charm.

2.Select Change PC settings.

3.Select Users.

4.Under Other users, select an account.

If needed, select Add a user and enter the email address and password for the Microsoft account you want to use.

That's odd. In your purchase history can you find the game and the purchase status is ''completed''? https://account.microsoft.com/billing/orders

And try these steps, please. Check for updates on Windows Update, update everything including optional/additional updates.
1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
3. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
4. Restart your PC, log in to both apps and see if that solves the problem.

No updates atm in Windows update. Also my purchase is 'completed'.

Tried the steps given but it didn't do the trick. But when I sign into Xbox app it complains about different accounts in Xbox app and Store. Then I googled it and found this:

Your Microsoft store account is different than your Xbox account - Microsoft Community

Same problem as I have but the solution didn't help. Xbox Companion app didn't fix this. It did change my Minecraft skin from Steve to Alex.

I don’t think the issue I’m having is Minecraft’s fault. It’s got to do with the fact that when I login to my Minecraft account through my Microsoft account it signs me into that Microsoft account of other apps such as Xbox and Xbox console companion. That’s what Im having problems with, because I have 2 emails associated with 2 accounts, one being my Minecraft Microsoft account and the other being my Xbox account. This is really frustrating and annoying as whenever I want to open Minecraft whilst I’m using the Xbox app it logs me out of my xbox account and signs me into my Minecraft Microsoft account. Hope I’ve made things clear and I hope they solve this soon