Issues when I connect my Xbox controller to my PC

windup243 · Dec 9, 2021

Hello this issue I've been having is so strange and it seems like whenever I try to look it up I find absolutely nothing. It's becoming very frustrating. My PC runs Windows 10 Home and my Xbox One Controller is the newer model with the newer USB port on the back. I find that when I connect my Xbox controller via bluetooth, I don't have as much issues besides the controller drifting, but I have yet to find out if that's a problem with the hardware in the controller or not. However, when I connect my controller via USB, my PC starts acting weird. Everything Windows related (Start Menu, Setttings, Control Panel, etc) is highlighted on the top option and trying to say scroll down the Start Menu won't work and it just scrolls back up to the top option. I have to fight with it just to even get to where I want. This lasts until I restart the computer. I really would like to know if there's some way to stop this from happening. The issue isn't me having to update my controller, I've already done that and there's no fix. The problem isn't me having to update my computer because, again, I did that and it never fixes this issue. Help is much appreciated!

:)

Farscape247

thats stick drift causing that issue.

Kathy A.

Hi windup243,

Hope you are doing fine.

We would like to follow up your concern.

Kindly let us know if you still have issue by posting a reply.

Kind regards,

Kathy A.

Hi windup243,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We're sorry to hear that you are having issues connecting your Xbox Controller to PC. Let us check on this together so you will get back to gaming.

As we read your description, the issues with the multiple malfunctions of Windows PC seems to link us into the USB driver is incorrectly detecting the Controller. Let us see if we can manually connect Controller and check the settings on Device Manager.

Here are the steps:

When you connect an Xbox Wireless Controller to your PC with a micro-USB cable, Windows will automatically download and install the drivers for the controller. If Windows is not set to automatically download device software, you can check for updates through Device Manager.

Note If you’re using an Xbox Series X|S, Xbox Elite Wireless Controller Series 2, or Xbox Adaptive Controller, connect your controller using a USB-C cable.

Here’s how to check for updates manually in the Device Manager:

Point to the lower-right corner of the screen, move the mouse pointer up, and then select Search.
Enter Device Manager in the search box, and then select Device Manager.

Note Windows may ask you for an administrator password or to confirm your choice.

Locate and expand Microsoft Xbox One Controller.
Right-click the expanded Microsoft Xbox One Controller and select Update Driver Software.
Select Search Automatically for Updated Software.

With Xbox Wireless or USB connections, you can connect 4 Xbox Wireless Controllers at the same time. You won’t get audio through the controller so there’s no need to connect a headset. Bluetooth connections are not supported.

Things to keep in mind:

If the controller doesn't respond, try a different micro-USB or USB-C cable.
This information applies only to Xbox Wireless Controllers. For help with other gamepads or joysticks or for information on configuring a specific game so that you can play it with a controller, refer to the manufacturer’s website.

Please, do not forget to check here for known issues and support article that might be related to your concern.

Connect an Xbox Wireless Controller to a Windows device

Xbox Status

Known Issues for Game Launches

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Xbox Forum Moderator

Microsoft Community

[Farscape]

my friends get the same issues, its interference from the udb ports over a wired connection, same happens when connected to pc usb ports just not as bad, seems to affect xbox one controllers and third party xbox controllers. i dont get or hear the issue
with other controllers.

MASTER BOSS 077

Hello so I have a very specific problem.

My Xbox One controller won't connect to my PC via Bluetooth anymore, it used to work however.

The controller will connect to my laptop with windows 10 and it also works when connect to an Xbox One.

My friends controllers can connect to my PC no problem.

In my Bluetooth listed devices it says "xbox one controller: paired" it never connects though, and when I "remove device" it does remove but whenever I restart my PC it comes back listed as "paired". It doesn't connect whether I click remove device and
it's no longer listed or try after restarting and it's listed as paired.

When going to add new device it never gets picked up, but as I said it can pick up other Xbox controllers and they can connect and work no problem.

My Xbox One controller also works when connected via a wired connection.

I have uninstalled and reinstalled the drivers, nothing has changed.

There is something strange going on between the connection of my controller and my PC via Bluetooth and I don't know how to fix it. Again the controller works on my laptop and xbox and other controllers work on my PC, it is specific to my controller connecting
to my PC.

I'm not 100% sure what happened but it happened on a day I was playing Xbox One and games on my PC and I think I might have clicked "remove device" while trying to connect it back to the Bluetooth because it was taking a while to pick it up and I wanted to
make sure it was going to get picked up by the PC since it was paired with the Xbox at the time. I don't remember the specifics of what happened but I think it was something along those lines and ever since then it hasn't worked.

You must check your controller generation to see whether it has blutooth enables or not.

Issues when I connect my Xbox controller to my PC