Issues using the GoPro Channel app

Discus and support Issues using the GoPro Channel app in XBoX Games and Apps to solve the problem; Hello! Whenever I open the GoPro Channel app, I get an error message stating "GoPro Server Unavailable" followed by "Sorry, the GoPro server isn't... Discussion in 'XBoX Games and Apps' started by Excalibur0126, Jan 7, 2020.

  1. Excalibur0126
    Excalibur0126 Guest

    Issues using the GoPro Channel app


    Hello! Whenever I open the GoPro Channel app, I get an error message stating "GoPro Server Unavailable" followed by "Sorry, the GoPro server isn't available right now. For more information, go to www.xbox.com/status.". I followed the instructions and found
    everything was up and running. I proceeded to contact support through "Message with an Xbox gamer" and none of the troubleshooting got me anywhere. They had me do the following:

    * Restart my console

    * Check the Xbox Live status and my network connection

    * Log out and log back into my account

    * Uninstall and reinstall the app from the Microsoft Store

    * Restore my console back to factory defaults while keeping my games and apps

    * Uninstall and reinstall the app again

    Are the servers down temporarily or is the app no longer usable? I wanted to get the achievements on it and TrueAchievements doesn't say they're discontinued/unobtainable.

    :)
     
    Excalibur0126, Jan 7, 2020
    #1
  2. Excalibur0126 Win User

    Issues using the GoPro Channel app

    They had me do the following:

    * Restart my console

    * Check the Xbox Live status and my network connection

    * Log out and log back into my account

    * Uninstall and reinstall the app from the Microsoft Store

    * Restore my console back to factory defaults while keeping my games and apps

    * Uninstall and reinstall the app again

    - Quote from original post
  3. T3chnlgydude Win User

    Issues using the GoPro Channel app

  4. Trouzer Snake Win User

    Issues using the GoPro Channel app

    Ive been having this exact same issue and gave up on it sad to say. I purchased a gopro hero 8 black and was going to use the xbox app as my main way of streaming all my vacation clips. Ive been occasionally downloading this app and reinstalling it since
    the end of november and have been getting the exact same msg everytime like you. “Gopro server unavailable”. So annoying because now since the hero8 isnt getting their adaptor for hdmi mini port until later this month in canada, the only way to try out my
    clips on my big tv is to sit around, wait for this attachment thats 80$ along with a mini to big hdmi cable that will probably be another 60-80$ on top of that, that I also wouldnt have needed if this app actually worked on my xbox. Nice to see someone with
    the exact same issue because i searched many times for a solution and youre the first other person ive seen post about it. Hopefully this gets fixed soon. Sad i have to drop an extra 150-200$ for my only other alternative.
  5. Excalibur0126 Win User

    Issues using the GoPro Channel app

    I'm not in a position to test the app myself to see if it is a service outage, but I would contact Official Support
    and let them know you're experiencing an outage. It might be an issue on GoPro's side (I'm not sure if there is another GoPro Channel app on another service to test if it's working there), an issue with Xbox Live (in which reporting to Official Support
    would help with the investigation), or a local issue. When did you notice the service stopped working? Were you able to view the content recently?
    I just recently downloaded the app having never used it before. I think it was either yesterday or the day before and haven't been able to get past the error message since.
  6. PalmettoBling Win User

    Issues using the GoPro Channel app

    I'm not in a position to test the app myself to see if it is a service outage, but I would contact Official Support
    and let them know you're experiencing an outage. It might be an issue on GoPro's side (I'm not sure if there is another GoPro Channel app on another service to test if it's working there), an issue with Xbox Live (in which reporting to Official Support
    would help with the investigation), or a local issue. When did you notice the service stopped working? Were you able to view the content recently?
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Issues using the GoPro Channel app

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