issues connecting to live

Do you receive the error "Cannot Connect to Xbox Live?" If so, she's right, connection issue, not a Gold issue. Go here for connection troubleshooting if that is the issue:

support.xbox.com/.../cant-connect-to-xbox-live-wizard

Hey there SoliderDragon79! If you're only experiencing trouble connecting in one game, can I have you try deleting any DLC you have for that game along with the most recent title updates to see if it resolves your disconnection issue? If you continue to
have trouble, can you please review our start here sticky (forums.xbox.com/.../155724.aspx) and post back the details requested in bold? Thanks.

Hay there, I think you should give this link ago and let us know how you go:

support.xbox.com/.../cant-connect-to-xbox-live-wizard

Hope this helps

This should help you understand your disconnects.

Been on to the help desk again, tried USB update and all the cache cleans etc mentioned on the support pages/forum, other than try again letter, the xbox support agent didn't tell me anything other than try again later! great help........

Hey there craigdubai!

Just to double check, did you try rolling back the update on your console? The correct sequence is as follows:

• Go to Settings, then System, then Storage.
• On your controller, press this button sequence: LB, RB, X, LB, RB, X.
• Select Yes/OK.
• Let your console restart/redownload any needed updates.

I just wanted to make sure I understood that you did in fact try this.

If you did try that, I suggest giving these steps a shot:

• Power your console off.
• Remove your hard drive.
• Power your console on.
• See if it boots up without issue or if it prompts you for an update.

Let us know what it says when you power your console on without a hard drive in and we'll keep working with you from there! ^_^