"Issue with your account or order" error when redeeming anything.

Discus and support "Issue with your account or order" error when redeeming anything. in XBoX on Windows to solve the problem; Getting this stupid error when I try to redeem anything, it tells me to contact customer support but support is doing literally nothing. I've made 1 or... Discussion in 'XBoX on Windows' started by Isassin, Apr 11, 2023.

  1. Isassin
    Isassin Guest

    "Issue with your account or order" error when redeeming anything.


    Getting this stupid error when I try to redeem anything, it tells me to contact customer support but support is doing literally nothing. I've made 1 or 2 tickets and they haven't replied at all, it's been at least a few days. Is my account suspended? I just want to actually be able to redeem something. Also, when i go on any page on rewards, it gives an annoying error HTTP error 504 and 502, very often which just started happening today.
    "Issue with your account or order" error when redeeming anything. [​IMG]

    :)
     
    Isassin, Apr 11, 2023
    #1
  2. Isassin Win User

    "Issue with your account or order" error when redeeming anything.

    I'll try to wait a day or two.
  3. Francia J. Win User

    "Issue with your account or order" error when redeeming anything.

    That would be great. Thank you.
  4. Francia J. Win User

    "Issue with your account or order" error when redeeming anything.

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Just a friendly reminder though that for Microsoft Rewards concerns there is a dedicated team that handles them which is the Microsoft Rewards Team. Good thing you have already submitted a ticket and usually, it may take 24-72 hours to get a response.

    For your reference, you can check this link: https://support.xbox.com/en-US/help/account-pro...
  5. NeoDan123 Win User

    I can't enter in my live card it keeps saying invalid how do I fix

    Also check your order history on the website. Happened to me a few times where i get an error when redeeming a code and was redeemed on my account when i checked.
  6. NeoDan123 Win User

    Redeem gift card

    I sometimes get the issue where it gives me an error when trying to redeem a gift card. And when i reenter the code it says redeemed already.

    Is it similar to what you are experiencing?

    After the redeemed already message i login on the website and check my order history. Shows it was redeemed on my account then.
Thema:

"Issue with your account or order" error when redeeming anything.

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