Issue with uploading screenshots to OneDrive (details in comments)

I have the same issue but only for screenshots.

Video clips work OK and get uploaded to OneDrive, whereas screenshots say they are uploading/uploaded but then never appear in my OneDrive anywhere.

Clearly an issue on Microsofts end but they don't seem to be able to acknowledge that... Yet.

Hello,

Thank you for posting in Microsoft Community.

We understand that you are trying to upload your screenshots from Xbox One to OneDrive. There could be several reasons why your screenshots on Xbox One are not uploading to OneDrive - limit of 10 GB captures has been meet, the automatic upload was disable or capture is no longer available. Here are some troubleshooting steps you can try:



Clear your Xbox One cache:

• Clearing your Xbox One cache can help resolve issues with uploading screenshots to OneDrive. To do this, press and hold the power button on your Xbox One for 10 seconds to fully power it off.
  
• Then, unplug the power cord from the back of the console and wait for 10 seconds before plugging it back in and turning on your Xbox One.
  

Check your OneDrive storage:

• Ensure that you have enough storage space on your OneDrive account to upload the screenshots. Free storage of OneDrive is 5 GB if you exceed, you may need to upgrade the storage to 1TB which is included to Microsoft 365 subscription.
  

Check your OneDrive settings:

• Make sure that your OneDrive settings are configured to allow uploads from your Xbox One.
  
• To do that, go to Profile & system > Settings > Preferences > Capture & share > Automatic uploads. You can enable automatic uploads for OneDrive, the Xbox network, or both.
  

If none of these steps work, please provide us a screenshot of the issue and details about the storage.

Sincerely,



Microsoft Community Moderator

You can use OneDrive. You get 5GB of storage for free.

In the capture settings on the console, you can set it so that captures are automatically uploaded to OneDrive if you like. You can also manually upload multiple captures to OneDrive at once via the Captures app. Also, you can upload an individual capture to OneDrive via the Share menu.

Once uploaded, screenshots will appear in the Pictures\Xbox Screenshots folder inside your OneDrive folder, and videos will appear in Videos\Xbox Game DVR.

Hey there,

Thanks for posting! Could you post up a screenshot of the promotion details page, along with a screenshot of the Terms & Conditions? That will help us get this properly looked into. You can upload images here on the forums, or you can link us to images uploaded
to image hosts such as OneDrive.

Keep us posted!

took a screenshot of a game and tried to upload to onedrive, it loaded but when I checked the onedrive folder there was nothing new.