Issue with the Request a Call page

Discus and support Issue with the Request a Call page in XBoX on Consoles to solve the problem; I have a hardware issue with my xbox one. The wireless adapter is not working (no networks are ever listed) and the machine stopped recognizing wired... Discussion in 'XBoX on Consoles' started by launchmissiles7, Dec 15, 2016.

  1. launchmissiles7
    launchmissiles7 Guest

    Issue with the Request a Call page


    I have a hardware issue with my xbox one. The wireless adapter is not working (no networks are ever listed) and the machine stopped recognizing wired network connections.

    I tried to request a support call but I got stuck on the Request a Call page. The name fields are grey-ed out and will not accept input. However, they are required to be filled out to submit the request.

    Hopefully I am missing something simple. I am logged in and my name is correct under my Microsoft account profile but no auto-completion is happening.

    :)
     
    launchmissiles7, Dec 15, 2016
    #1
  2. Miss Kleo
    Miss Kleo Guest
    Problem with xbox live renewal and updating my payment methods

    Hey slipnslideM8! Phone support will be able to best assist you with this issue! You can request a call on the page Jameser78 listed above. Issue with the Request a Call page :)
     
    Miss Kleo, Dec 15, 2016
    #2
  3. xTye
    xTye Guest
    Xbox live

    I suggest you head over to the support page: support.xbox.com, and request a phone call for help troubleshoot the issue.
     
    xTye, Dec 15, 2016
    #3
  4. denis97g Win User

    Lack of customer service and information on what's effecting Xbox live

    you can request a call back in some cases. the xbox live status page shows when there's a issue.
  5. xTye Win User

    Xbox live

    I suggest you head over to the support page: support.xbox.com, and request a phone call for help troubleshoot the issue.
  6. Miss Kleo Win User

    Problem with xbox live renewal and updating my payment methods

    Hey slipnslideM8! Phone support will be able to best assist you with this issue! You can request a call on the page Jameser78 listed above. :)
  7. Bumpakiddo1 Win User

    Dead Space free download disappeared!

    I cant even get them to contact me or find a support number to call in regards to this. How can i request a callback when on the support page there is no call option for this issue?
  8. Jesse E' Win User

    Cannot switch to my old gametag

    You'll need to contact support directly for assistance on this issue Christoph. You can do that by going to the contact us page and requesting a call back
Thema:

Issue with the Request a Call page

Loading...

  1. Issue with the Request a Call page - Similar Threads - Issue Request Call

  2. Does anyone know if there is an issue with Xbox S connecting? My son keeps trying to sign...

    in XBoX Accessibility
    Does anyone know if there is an issue with Xbox S connecting? My son keeps trying to sign...: Does anyone know if there is an issue with Xbox S connecting? My son keeps trying to sign in but keeps getting this message “there was a problem, and we couldn’t continue. (0x80a4001a)...

  3. Xbox Elite Series 2 Controller randomly disconnecting, having other issues

    in XBoX on Consoles
    Xbox Elite Series 2 Controller randomly disconnecting, having other issues: I have an Xbox controller that I only purchased about 6 months ago that keeps randomly disconnecting, it does not matter whether it's wired or connected through Bluetooth, the issue persists. It...

  4. Xbox Console PIN reset issues

    in XBoX Accessibility
    Xbox Console PIN reset issues: My Xbox One S will not let me get into 'Access Restrictions' in settings without a '6 digit 'Console PIN' that was never actually set up on my console. When I input the wrong PIN 3 times it should...

  5. issue with FC25

    in XBoX Games and Apps
    issue with FC25: i have xbox s i bought FC 25 and ea pass and gamepass too i was playing fc 25 for a while and now all of the sudden game only shows limited teams and players what i have reinstalled the game like...

  6. Microsoft Account Login Issue – Ongoing "Temporary Problem" with 2FA (or rather 3FA OTP/SMS...

    in XBoX Accessibility
    Microsoft Account Login Issue – Ongoing "Temporary Problem" with 2FA (or rather 3FA OTP/SMS...: I have been unable to access my Microsoft account since around July 28, 2023, due to an issue with two-factor authentication (2FA). I have attempted multiple recovery methods without success....

  7. Xbox Connectivity Issues

    in XBoX on Consoles
    Xbox Connectivity Issues: My son keeps getting disconnected on his Xbox Series X from the Xbox network during game play. The connection will be fine for a few weeks but then he experiences connection issues every few...

  8. Unable to Subscribe to Minecraft Bedrock Realms Due to Region Issue

    in XBoX Games and Apps
    Unable to Subscribe to Minecraft Bedrock Realms Due to Region Issue: Hello everyone, I’m facing an issue when trying to subscribe to Minecraft Bedrock Realms. When I click on the subscription option, a pop-up window appears asking me to fill in my account address....

  9. How can I Fix the "An illegal state Change was Requested" Issue when trying to sign into...

    in XBoX Accessibility
    How can I Fix the "An illegal state Change was Requested" Issue when trying to sign into...: Operating System: Latest Version of Windows 10 Platform: Desktop PC I redeemed a Windows Key I had been holding on to for Forza Horizon 3 as I finally have time to play it. However, I had not...

  10. GameBar Issue: FPS Access Request is missing a folder in its file path and I can't redirect it

    in XboX Insiders
    GameBar Issue: FPS Access Request is missing a folder in its file path and I can't redirect it: I'm on Windows 10. I'm trying to activate the FPS counter on my ASUS ROG laptop for a game I play but clicking "Request Access" brings up an error saying that windows cannot find the file....